Manager, Pension Solutions, Group Annuity Operations

Royal Bank of Canada•Mississauga, ON

5d•CA$67,000 - CA$110,000•Onsite

About The Position

The Manager, Pension Solutions, Group Annuity Operations plays a vital role in the effective implementation and administration of our group annuity business line. You will ensure pension plan and contractual requirements, working proactively with internal stakeholders, plan sponsors, and pension consultants to successfully onboard and implement group annuity deals. This role demands someone who takes initiative, executes with precision, and drives results under the guidance of our team leaders.

Requirements

Minimum 5 years of hands-on pension administration or consulting experience, actuarial experience/background is an asset
Strong technical knowledge of pension legislation and calculations
Excellent analytical, organizational, and communication skills, with a proven ability to navigate challenging discussions and negotiate effectively with external stakeholders
Proven expertise in data management and analytics, with a strong ability to perform rigorous testing, manage complex datasets
Proven initiative: Track record of taking ownership, solving problems independently, and driving results with minimal supervision

Nice To Haves

Familiarity with pension regulations, risk exposure, and industry standards is advantageous.
Familiarity with handling intricate scenarios such as death claims, marriage breakdowns, and missing members, demonstrating strong problem-solving and stakeholder management skills.

Responsibilities

Ensure compliance: Work with legal, compliance, and finance to maintain adherence to regulatory and contractual requirements, flagging risks and recommending solutions
Drive continuous improvement: Identify and contribute to process improvement initiatives, including testing system upgrades, documenting enhancements, and implementing best practices
Execute data integration: Verify new annuity client data and plan provision setup in the administration system, ensuring accuracy and timeliness
Own implementation success: Coordinate and participate in kick-off meetings with clients and internal stakeholders, ensuring implementation timelines are met
Support group annuity administration: From onboarding to ongoing group annuity contract servicing including pension calculations and resolving complex administration issues (for example, pension calculations and death processing)