Manager, Payroll & Finance Operations

Nch’ḵay̓ Development Corporation•West Vancouver, BC

10h•CA$90,000 - CA$120,000•Onsite

About The Position

This role leads, develops, and mentors direct reports across payroll, AP, and AR functions, fostering a high-performance and collaborative team culture. The position is responsible for performance management, goal setting, and ongoing coaching of direct reports, as well as supporting recruitment and onboarding of finance staff and identifying training needs. The role is accountable for the full payroll cycle, including processing, accounting, general ledger recording, and reconciliations, as well as accurate and timely regulatory reporting and remittances. It ensures accurate administration of all payroll earnings and deductions, coordinates with People & Wellbeing for payroll setup, and manages compensation events. The role also oversees year-end payroll system roll-over and serves as the primary escalation point for payroll issues. Additionally, the Manager is accountable for the end-to-end AP function, including invoice processing, vendor payments, expense reports, and corporate credit cards, as well as monthly vendor statement reconciliations and maintaining audit trails. They coordinate with management and vendors to resolve discrepancies and act as the primary escalation point for AP issues. For AR, the role is accountable for accurate invoicing and collections, AR reconciliations, and maintaining audit trails, while coordinating with management and customers to resolve billing issues. The Manager owns the operational finance month-end and annual close process, monitors for errors, provides financial insights, supports government filings, and leads process improvement initiatives. They stay current with systems like NetSuite and UKG and recommend enhancements. The role is responsible for ensuring all operational finance activities comply with policies, procedures, and internal controls, identifying control gaps, and updating finance policies as needed. The Manager acts as the operational steward of internal controls, ensuring team compliance and strengthening the control environment. Other duties as required.

Requirements

Bachelor's degree in accounting, Business Administration, or relevant experience; a CPA designation is required.
5 years of work experience in Payroll
Experience with financial reporting requirements
Ability to lead, recruit and mentor a team of accounting and finance professionals
Experience using financial systems and software, including NetSuite, UKG, or similar.
Professional, adaptable communication style with strong interpersonal skills and the ability to influence others and lead by positive example.
Must be a goal-oriented accounting professional who can show a sense of urgency with good attention to detail.
High level of emotional intelligence, patience, and integrity.
Maintains composure in high-pressure situations.
Able to communicate complex information to stakeholders in a meaningful way.
Resourceful and organized with excellent time management abilities.
Able to deliver challenging information tactfully and diplomatically when needed.
Acts ethically and handles sensitive information with confidentiality.
Experience with change management, and project management.
Good organizational and time-management skills.
Strong team player with solid communication skills.
Willingness to be flexible and adaptable to changing priorities.
Strong multi-tasking and organization skills.
Ability to set and manage priorities to meet deadlines.
Proficient in MS Office software (Excel, Word, and Outlook).

Nice To Haves

Experience working with First Nations is an asset.

Responsibilities

Leads, develops, and mentors direct reports across payroll, AP, and AR functions, fostering a high-performance and collaborative team culture.
Responsible for performance management, goal setting, and ongoing coaching of direct reports.
Supports recruitment and onboarding of finance staff as required.
Identifies training needs and opportunities for team development.
Accountable for the full payroll cycle, including processing, payroll accounting, general ledger recording, and reconciliations.
Responsible for accurate and timely regulatory reporting and remittances, including T4s, CRA, WorkSafeBC, employee pension plan, and employee medical plan filings.
Ensures accurate administration of all payroll earnings and deductions, including CPP, EI, income tax, pension contributions, benefits, and other voluntary or involuntary deductions.
Coordinates with People & Wellbeing (P&W) to ensure timely and accurate payroll setup for new hires, employee changes, absences, and terminations.
Partners with PaW and other Finance teams to manage compensation events including PRP, terminations, leaves, retroactive adjustments, and incentives, ensuring correct financial treatment.
Oversees year-end payroll system roll-over and all associated year-end requirements.
Serves as the primary escalation point for payroll issues and discrepancies.
Accountable for the end-to-end AP function, including accurate and timely processing of invoices, vendor payments, expense reports, corporate credit cards, and PO support.
Responsible for monthly vendor statement reconciliations, payables sub-ledger integrity, and maintaining a complete and accurate audit trail in the general ledger.
Coordinates with management teams, purchasers, and vendors to resolve discrepancies and issues in a timely manner.
Serves as the primary escalation point for AP issues and process exceptions.
Accountable for accurate and timely invoicing and collections, ensuring alignment with customer contracts and prompt resolution of discrepancies.
Responsible for AR reconciliations and maintaining a complete and accurate audit trail in the general ledger; keeps management informed of outstanding items and collection risks.
Coordinates with management teams and customers to investigate and resolve billing issues and misunderstandings.
Serves as the primary escalation point for AR issues and process exceptions.
Owns the operational finance month-end and annual close process, ensuring all transactions are recorded, reconciliations are completed on schedule, accruals are posted, and outstanding items are resolved or escalated promptly.
Monitors for errors and discrepancies across all operational finance streams; investigates root causes and ensures corrective action is taken.
Provides timely financial insights and ad hoc analysis to support business decision-making.
Supports filing of government remittances and tax filings to comply with Nation, municipal, provincial, and federal requirements.
Identifies and leads process improvement and automation initiatives across operational finance functions, with a focus on efficiency, accuracy, and scalability.
Stays current with relevant systems (NetSuite, UKG) and proactively recommends enhancements to workflows and reporting.
Responsible for ensuring all operational finance activities are conducted in accordance with established policies, procedures, and internal controls.
Proactively identifies gaps in the control environment and leads the development or update of finance policies as needed across AP, AR, payroll, and expense management.
Acts as the operational steward of internal controls, ensuring team compliance and continuously strengthening the control environment.
Perform other duties as required.