Manager, Payments Account Management
About The Position
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. At Playlist, we're reimagining how businesses grow and connect with customers. As the Manager of Payment Sales, you'll lead a dynamic team of Account Managers dedicated to driving payment volume and customer retention for Mindbody's payment solutions.
Requirements
- 3+ years of leadership experience managing high-performing sales or account management teams in payment processing, fintech, or SaaS environments
- Proven track record of meeting and exceeding sales goals with a strategic, results-oriented approach
- Advanced skills in sales performance analysis and data-driven decision-making
- Proficiency with sales tools including Salesforce, Sales Loft, Gong, and advanced reporting dashboards
- Exceptional communication skills with the ability to influence and inspire across diverse stakeholder groups
- Talent for developing team members and creating growth-oriented environments
- Demonstrated ability to thrive in fast-paced, customer-facing roles
- Strong organizational skills with the flexibility to manage complex, dynamic priorities
Responsibilities
- Lead and inspire a high-performing account management team, transforming individual potential into collective success
- Coach account managers across experience levels, providing targeted feedback that accelerates skill development and team performance
- Drive strategic team operations, balancing performance management with meaningful employee development
- Develop and execute onboarding and training programs that set new hires up for immediate impact
- Craft precise sales forecasts and maintain a comprehensive view of the team's sales pipeline
- Build and nurture cross-functional partnerships to unlock collaborative opportunities
- Proactively identify and remove operational barriers to maintain team momentum
- Champion high-impact strategic initiatives that advance the broader sales vision
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
