Manager, Payments

Curri • Ventura, CA

3d • Hybrid

About The Position

We’re looking for a Manager, Payments to own and scale Curri’s payments operations during a period of rapid growth. This role is responsible for establishing and ensuring accurate, timely, and compliant payouts while reducing friction for drivers, carriers, and internal teams. Payments is Curri’s largest support surface area and a critical driver of trust, retention, and working capital efficiency.

Requirements

• High autonomy with strong operational ownership and accountability.
• Comfort working with complex financial data, ambiguity, and evolving requirements.
• Strong judgment in dispute resolution and exception handling.
• Ability to design scalable processes, not just execute tasks.
• Clear communication skills across finance, support, supply, and technology teams.

Nice To Haves

• Prior experience owning payments, payouts, or billing operations at scale.
• Demonstrated success reducing operational complexity or support volume.
• Deep familiarity with Stripe, payout flows, and compliance workflows.
• Track record of thriving in high-responsibility IC or player-coach roles within startups.

Responsibilities

• Improve driver payment terms across carriers and gig drivers.
• Own carrier billing operations, including invoice generation, dispute investigation, resolution, and documentation.
• Support gig driver payouts through account cleanup, issue resolution, and escalation management.
• Conduct proactive Stripe profile audits to resolve gaps and prevent recurring payment failures.
• Own 1099 compliance, outreach, and profile completeness management.
• Develop carrier financial coaching initiatives to support sustainable growth and capacity expansion.
• Design scalable, repeatable payment workflows leveraging automation, AI, and BPO partnerships.

Benefits

• Ownership of one of Curri’s most mission-critical operational functions.
• Opportunity to materially improve driver trust, retention, and company cash flow.
• High-impact role with significant autonomy and visibility.
• Hybrid work environment with two days per week in our Ventura office.
• Competitive compensation and benefits including health, dental, vision, 401K, and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees