Manager, Patient Transportation FT Days Brookwood

Baptist Health•Homewood, AL

3d•Onsite

About The Position

The Manager of Patient Transportation is responsible for operational, administrative functions and site-specific Patient Transportation Department. Baptist Health Hospitals offer Competitive Pay with great benefits package that includes: Medical, Dental, Vision, 403(b) Retirement Savings Plan, Health Savings Account (HSA), Flexible Spending Account (FSA), Paid Time Off (Up to 5 weeks to start), Life Insurance, Extended Leave Plan (ELP), Family Care (child care, elder care, pet care), Paid Parental Leave, Pet Insurance, Car Insurance, Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt. ALL benefits start day one!

Requirements

Maintain current Basic Life Support (BLS) certification by the American Heart Association.
If required for area, must complete and be certified in National Child Passenger Safety Certification (CPS) by Safe Kids USA – obtained within 90 days of obtaining position if area requires.
Five (5) years of leadership experience preferred.
Bachelor’s degree can substitute for up to 2 years of experience.
Experience in healthcare setting preferred.

Nice To Haves

Associates degree preferred

Responsibilities

Responsible for daily operations of the Patient Transportation department.
Compiles and prepares monthly operation reports.
Monitors monthly budget reports for all areas of responsibility.
Maintains appropriate staffing levels by hiring and retaining qualified team members and providing them with training that improves their performance and job knowledge.
Creates a climate of innovation, empowerment, and trust for direct reports.
Manages employee and human resource related issues with integrity, honesty, compassion, impartiality, and responsiveness.
Develops departmental goals and objectives aligned with corporate and facility strategic goals.
Develops, implements, and communicates departmental policies with regard to procedural standards, operational efficiencies, and safety.
Manages vendor support activities, maintenance agreements, and maintenance costs in areas of responsibility.
Collaborates with other departments and directs resources to ensure transportation and logistical support to meet various demands throughout the facility.
Monitors customer satisfaction and facilitates resolution of customer issues, requests, questions, and concerns. Works with Risk Management on issues concerning guest dissatisfaction, safety issues, and/or event reports.
Establishes and maintains positive and professional relationships with corporate and hospital department leadership as well as vendors.
Identifies, develops and documents audit issues and recommendations using independent judgement concerning areas being reviewed.
Responsible for future growth and management of related issues for Transportation to include new services, management of contracted services, interdepartmental concerns, and the evaluation of new technology and equipment.
Responsible for departmental compliance with CMS, AHCA, and Joint Commission guidelines.
Adheres to Baptist Health policies, procedures, value statements and commitment to excellence standards.
Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
Maintains reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Baptist Health policies and procedures.

Benefits

Medical
Dental
Vision
403(b) Retirement Savings Plan
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Paid Time Off (Up to 5 weeks to start)
Life Insurance
Extended Leave Plan (ELP)
Family Care (child care, elder care, pet care)
Paid Parental Leave
Pet Insurance
Car Insurance
Educational benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt