MANAGER, PATIENT REVENUE

Duke Careers•Durham, NC

33d

About The Position

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Patient Revenue Management Organization Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health. Occ Summary Responsible for the oversight of all functions within the department, including but not limited to serving as a member of the team and subscribing to the vision, values and expectations of the Duke University Health System. Work Performed Provide direction for the division. Promote and emulate a patient-centric and customer service focus within the division. Develop the division operating budget and goals. Responsible for the financial, service and productivity performance of the division. Proactively monitor, analyze and manage reports and all related documents. Ensure the division is integrated with other departmental areas. Develop the division's operational policies,procedures standards and expectations, providing clear opportunities to meet or exceed the entity balanced scorecard objectives. Conduct performance reviews of direct reports; develop and mentor direct reports and staff. Participate in community and agency events. Perform other related duties incidental to the work described herein.

Requirements

Bachelor's degree required.
Work requires 5 years of experience in business or other applicable experience.
A master's degree in a related field, such as business or health administration, may be substituted for experience on a 1:1 basis.

Nice To Haves

Master's degree preferred.
Certifications in patient access or patient accounting preferred.

Responsibilities

Provide direction for the division.
Promote and emulate a patient-centric and customer service focus within the division.
Develop the division operating budget and goals.
Responsible for the financial, service and productivity performance of the division.
Proactively monitor, analyze and manage reports and all related documents.
Ensure the division is integrated with other departmental areas.
Develop the division's operational policies,procedures standards and expectations, providing clear opportunities to meet or exceed the entity balanced scorecard objectives.
Conduct performance reviews of direct reports; develop and mentor direct reports and staff.
Participate in community and agency events.
Perform other related duties incidental to the work described herein.