Manager Patient Engagement Specialist, Transitions of Care, Carebridge, 100% Remote
Elevance Health•Nashville, TN
•Remote
About The Position
The Manager Patient Engagement Specialist, under general guidance and mentoring, provides oversight of a customer service unit. CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services.
Requirements
- Requires BA/BS degree and a minimum of 5 years in customer service environment; or any combination of education and experience which would provide an equivalent background.
Responsibilities
- May be responsible for establishing department policies and procedures.
- Audits to monitor efficiency and compliance with policies, prepares specialized reports, may be assigned to special project work consistent with the role and dictated by the needs of the business.
- Hires, trains, coaches, counsels, and evaluates performance of direct reports.
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
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What This Job Offers
Job Type
Full-time
Career Level
Manager
