Manager Patient Care - Labor & Delivery
About The Position
The Manager Patient Care - Labor & Delivery is responsible for coordinating and managing all resources necessary to provide optimal nursing care. This includes ensuring the availability of staff, patient care supplies, and automated patient care systems. The role involves maintaining optimal productivity through efficient staffing and scheduling, and evaluating the quality of patient care provided by department staff. The manager will develop service strategies, monitor service levels, and foster effective relationships with patients, families, staff, and other departments. They will facilitate evidence-based nursing practices, participate in shared governance councils, and ensure department compliance with regulatory bodies like The Joint Commission. Additionally, the manager is responsible for developing and communicating change initiatives, achieving care management targets, and assisting with the development of new services and revenue sources. Human resources responsibilities include interviewing, selection, staff development, performance evaluations, and conflict resolution. Budget development and adherence to ethical conduct are also key aspects of this role. The position requires the ability to demonstrate knowledge and skills for age-appropriate patient care.
Requirements
- Registered Nurse license issued by the state in which the team member practices.
- Bachelor's Degree in Nursing.
- Typically requires 5 years of experience in nursing that includes experiences in multiple areas.
- Includes 1 year of supervisory experience in managing a staff and budgets in a nursing environment at the supervisory/management level.
- Advanced knowledge of nursing management concepts, clinical practice, and facilities policies and procedures.
- Excellent interpersonal and communication skills and ability to deal with conflict resolution.
- Strong aptitude in human resource management.
- Ability to handle multiple demands simultaneously.
- Sound decision making and critical thinking skills.
- Proficient in use of computers, software, and other electronic systems.
- Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently during work shift.
- Occasionally required to lift over 50 lbs. with assistance.
- Required to use foot pedals on carts or machines.
- Must have functional sight and hearing.
- Exposed to the following hazards on a continuous basis: mechanical, electrical, chemical, radiation, blood and body fluids.
- Required to wear gloves, goggles and gowns on an as-needed basis.
- Operates equipment essential to performing the duties of the job.
- 3-5 years leadership experience required
- 3 years experience in Labor & Delivery required
Responsibilities
- Coordinates and manages all resources necessary to provide optimal nursing care, including availability of staff resources, patient care supplies and automated patient care systems.
- Maintains an optimal level of productivity, based on the coordination of efficient 24-hour staffing and scheduling patterns and labor management standards.
- Evaluates the quality of patient care provided by department staff by using standards of practice, patient outcomes and other quality indicators to include peer review, incident reports, use of policies and procedures, evaluation of equipment, supplies and products; ensures appropriate resources are available for department performance improvement initiatives.
- Develops service strategies and monitors service levels against indicators to demonstrate improvement in customer and patient satisfaction.
- Maintains and promotes effective relationships with and between patients, families, department staff, other departments, medical staff and their support staff, other health care facilities and vendors.
- Facilitates evidence-based nursing by creating an environment that encourages utilization of evidence in practice and decision-making to maintain quality, cost and customer service.
- Participates in shared governance councils and provides feedback as requested.
- Responsible for attaining and maintaining department's compliance with the Joint Commission (TJC) on Accreditation and other regulatory bodies.
- Develops and communicates change initiatives.
- Assists physicians and other departments with development of new services, identifying potential new sources of revenue and/or assisting in the marketing of existing and new programs.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Benefits
- Comprehensive suite of Total Rewards
- Benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
