Manager, PAS Operations - Patient Access Services

Vidant HealthGreenville, NC
38d

About The Position

Management accountability and responsibility for interventions and activities that will be effective and appropriate to further enable the capability of the departments. Assigned functional areas may include Scheduling, Pre-registration, Registration, Bed Management, Insurance Verification, and Financial Counseling in support of patient satisfaction and revenue enhancement. Accountable for ensuring performance of the departments in accordance with goals and stewardship responsibilities. Communicates key management decisions and informs department leadership of issues affecting department performance effectiveness. Facilitates development of and adjustments to work plans, work processes, budgets, staffing levels, and other resources needed to deliver services that meet expectations of the departments. Facilitates change to advance the organization and uses resources and operational practices to drive execution of plans. Ensures that policies, procedures and practices are followed to support a safety culture, evidence based care, high reliability, performance improvement and transparency. Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction. Key liaison between the leadership teams and staff of the health care facility and programs.

Requirements

  • 4 year degree preferred- or higher.
  • 5+ years of leadership experience in PAS or related field required.

Responsibilities

  • Management accountability and responsibility for interventions and activities
  • Enable the capability of the departments
  • Ensuring performance of the departments in accordance with goals and stewardship responsibilities
  • Communicates key management decisions
  • Informs department leadership of issues affecting department performance effectiveness
  • Facilitates development of and adjustments to work plans, work processes, budgets, staffing levels, and other resources needed to deliver services that meet expectations of the departments
  • Facilitates change to advance the organization
  • Uses resources and operational practices to drive execution of plans
  • Ensures that policies, procedures and practices are followed to support a safety culture, evidence based care, high reliability, performance improvement and transparency
  • Accountable for a positive organizational culture in decision making and performance management to influence work attitudes and enhance job satisfaction
  • Key liaison between the leadership teams and staff of the health care facility and programs
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