Manager, Partnerships

Greystar•Washington, DC

1d•$75,000 - $85,000•Remote

About The Position

The Manager, Partnerships is a key player on Greystar’s Resident Experience team, responsible for supporting the execution of brand and vendor partnerships across their lifecycle, including partner onboarding, campaign coordination, and performance tracking. This role contributes to affiliate marketing initiatives and helps drive resident engagement and revenue outcomes in partnership with team leadership. Working closely with the Director, the role will build and optimize the operational systems that keep the team running at scale, while partnering cross-functionally to make Greystar Rewards and resident services programs best-in-class.

Requirements

Bachelor’s degree from an accredited college or university preferred in Business, Marketing, Communications, or related fields.
4+ years of experience in affiliate marketing, partner/vendor/account management, or a similar role managing both relationship development and revenue outcomes.
Agency experience is a plus.
Analytical mindset with experience tracking performance metrics and translating data into actionable strategy.
Familiarity with Google Analytics or similar reports tools preferred.
Highly organized with the ability manage multiple concurrent workstreams, deadlines, and stakeholders without dropping the ball.
Excellent written and verbal communication skills.
Discipline to work independently in a fast-paced environment and a collaborative spirit that makes the whole team better.
Curiosity, a positive attitude, and a genuine interest in building programs that improve the resident experience.
Working knowledge of affiliate networks and platforms (e.g., Partnerize, Commission Junction, Impact Radius, Rakuten) including tracking, attribution, and campaign optimization.
Demonstrated ability to manage a portfolio of partner relationships while simultaneously driving operational workflows and hitting revenue targets.
Understanding of multi-channel digital content distribution including email, push, in-app, and web and how to coordinate campaigns across them.

Responsibilities

Establish, nurture, and grow brand and vendor partner relationships at the national and local level, from initial outreach and recruitment through contracting, launch, and ongoing performance management.
Assist in managing relationships with affiliate networks (e.g., Partnerize, Rakuten, Commission Junction, Impact) and direct partners, including onboarding, communication, and ongoing coordination.
Contribute to achieving partnership and revenue goals by supporting partner performance optimization and identifying growth opportunities.
Support the execution of affiliate marketing strategy across resident-facing programs, working within established frameworks and priorities.
Track, analyze, and report on partner and affiliate performance metrics including traffic, conversions, revenue, resident savings, and community penetration.
Use data-driven insights to refine program strategy and prioritize the pipeline.
Coordinate with the team and ensure affiliate and tracking links are accurate, properly attributed, and compliant across all channels.
Serve as a go-to relationship manager for active vendor partners, supporting quarterly account reviews and ensuring partners feel like valued collaborators.
Manage the end-to-end brand marketing campaign workflow: intake partner offers, route content for copy adaptation, review and approve final creative, secure brand sign-off, and coordinate multi-channel distribution across Community Rewards, Bulletin Board, push notifications, resident email, and the Greystar Rewards Marketplace.
Review and provide feedback on campaign content to ensure alignment with brand standards and partner requirements prior to launch.
Oversee community-level content operations, ensuring that when a property joins Greystar, leaves the portfolio, or changes vendors, all relevant content is systematically updated across every channel.
Coordinate new posting workflows and content distribution requirements as the team transitions channels.
Support the development and maintenance of operational workflows and standard operating procedures.
Identify opportunities to automate repetitive processes and improve marketing operations efficiency.
Identify bottlenecks and propose solutions that keep campaigns from stalling.
Support upward revenue reporting, translating partner performance data into clear narratives about program growth and pipeline health.
Stay plugged into the broader Resident Experience team’s goals and roadmap; build relationships across departments and with external partners that make collaboration easy and productive.
Keep current on trends in digital marketing, affiliate marketing, and proptech that could create new opportunities or improve how the team operates.

Benefits

Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees.