Manager of PACS

Illinois Bone and Joint Institute LLC•Park Ridge, IL

3d•$120,000 - $150,000•Onsite

About The Position

The PACS Manager is responsible for the administration, support, optimization, and operational oversight of the organization’s Picture Archiving and Communication System (PACS) environment and associated imaging technologies. This role oversees imaging workflows, integrations, data accessibility, and system reliability to support clinical operations and patient care. The PACS Manager leads a team responsible for PACS administration, imaging application support, integrations, and MyChart imaging access while serving as a key liaison between ITS, clinical departments, imaging vendors, and operational stakeholders. This role combines technical expertise, operational leadership, vendor coordination, and workflow optimization to ensure imaging systems remain reliable, secure, and aligned with organizational and clinical needs.

Requirements

Bachelor’s degree preferred but not required
5+ years of PACS administration or imaging systems experience
Experience supporting PACS integrations, imaging workflows, and clinical systems
Strong understanding of healthcare imaging operations and associated technologies
Experience leading teams or technical operational functions
Experience with MyChart imaging integrations
Familiarity with healthcare compliance and regulatory requirements
Experience working with radiology, cardiology, or enterprise imaging platforms
Strong operational and technical problem-solving skills
Effective communicator with clinical and technical stakeholders
Organized and detail-oriented in high-availability environments
Collaborative and customer-focused leadership style

Responsibilities

Oversee the daily operation, support, and optimization of PACS systems and imaging platforms
Ensure system availability, performance, reliability, and operational continuity
Manage imaging archives, storage workflows, retention standards, and data accessibility
Coordinate upgrades, maintenance activities, and lifecycle planning for imaging systems
Manage integrations between PACS, imaging modalities, EHR systems, and associated clinical applications
Oversee MyChart imaging access and related patient-facing integrations
Partner with clinical departments to improve imaging workflows and operational efficiency
Troubleshoot and resolve complex integration and imaging workflow issues
Lead, mentor, and support PACS staff and imaging support personnel
Establish operational priorities, support standards, and escalation procedures
Foster a collaborative and service-oriented team culture
Ensure staff maintain technical competency and workflow knowledge
Serve as the primary liaison with imaging vendors, integration partners, and support providers
Coordinate issue resolution, upgrades, maintenance windows, and system improvements
Partner with clinical leadership, Infrastructure, Security, and Service Operations teams on imaging initiatives
Ensure imaging systems and workflows align with organizational security and compliance requirements
Support HIPAA compliance and patient data protection standards
Maintain integrity, availability, and confidentiality of imaging data
Participate in imaging-related projects, system enhancements, and technology initiatives
Identify opportunities for operational improvements and workflow optimization
Support strategic planning and future-state imaging initiatives
Maintain a clean and safe work environment
Other duties as assigned