Manager, Outreach Physician Education-- Transcatheter Heart Valve

Edwards Lifesciences•Chicago, CO

About The Position

Make a meaningful difference to patients around the world. As a part of the Outreach Physician Education team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives. Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and undertreated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. In this role you will be part of the strategy and execution of therapy development Initiatives for THV (Transcatheter Heart Valves) including OPE (Outreach and Physician Education) speaker programs. The primary objective of the OPE Manager is to execute Transcatheter Heart Valve’s (THV’s) vision to ensure the availability of TAVR to all patients that are in need and meet the requirements for treatment. The Outreach Physician Education Manager will support the Provider Engagement and Strategic Sales Programs Team with an emphasis on providing expertise in the development and execution of programs to drive adoption of TAVR.

Requirements

Bachelor's Degree in related field and 8 years of previous related experience or equivalent work experience based on Edwards criteria

Nice To Haves

Proven successful project management skills
Excellent organization and high attention to detail
Excellent presentation and facilitation skills
Proven expertise in both Microsoft Office Suite, including advanced Excel, and other related technology platforms
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
Extensive understanding of related aspects of sales programs processes and/or systems
Strong knowledge of business acumen
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Ability to manage competing priorities in a fast paced environment
Ability to meet deadlines and prioritize tasks independently, ability to handle multiple, complex tasks, ability to manage change and ability to maintain composure under pressure
Ability to communicate complex and potentially controversial information internally and externally with tact and diplomacy
Demonstrated ability to persuade and influence others

Responsibilities

Oversee the execution and development of outreach and physician education programs and assist with Therapy Development program oversight to support the education of severe aortic stenosis and TAVR
Manage systems and programs required for Outreach Programs and Therapy Development program using Salesforce, Excel, and Microsoft tools to track and approve requests
Work closely with healthcare providers on field-based outreach programs
Identify market needs and national objectives to shape educational programs by defining learning goals, agendas, speaker guidance, and facilitation.
Collaborate with compliance, legal regulatory and other cross functional partners on program/content development and to ensure accurate documentation for Sunshine reporting, compliance for contracts as well as travel and payments to HCPs
Build and maintain relationships with KOLs to inform launch strategies and assess market dynamics and competition.
Assists in training, coaching and educating Therapy Development Managers and/or US Field Lead comprehensive launch plans for major products and initiatives, including strategy and tactical execution.
Contributes to execution of complex program and therapy education curriculum, content, objectives, strategies, timelines as well as therapy development pilots and/or other outreach efforts.
Develop and update educational content based on clinical evidence, FDA approvals, and market trends.
Create training materials tailored to specific audiences, ensuring alignment with clinical data, industry trends, and regulatory requirements.
Design and revise training presentations and documents.
Partner with internal teams (marketing, brand, communications, training, medical affairs) and external advisors to align messaging and strategy.
Engage SMEs to drive strategic collaboration and communication nationwide.
Collaborate across functions to support sales programs, outreach programs and presentations.
Lead corporate initiatives and process improvements that deliver organizational value.
Investigate and implement automation tools to streamline program execution.
Ensures strict adherence of Edwards compliance, AdvaMed, Sunshine and other transparency requirements and reporting
Analyze program performance and market trends to inform strategy and program design.
Maintain current knowledge of SSAS, TAVR, and relevant clinical data.
Manage program-related budgets and payments.
Communicate complex information with clarity and diplomacy across internal and external stakeholders.