Manager Ophthalmology

Schuylkill • Fogelsville, PA

2d • Onsite

About The Position

Manages the team members in an ophthalmic physician practice with the potential of multiple office locations. Oversees clinical performance and quality improvement activities in the practice including development and implementation of protocols and standard work. Assists with overall practice operations.

Requirements

• High School Diploma/GED
• 3 years experience in an ophthalmic office setting
• 3 years experience in a management role
• Knowledge of ophthalmic procedures
• COA - Certified Ophthalmic Assistant - State of Pennsylvania Upon Hire or COT - Certified Ophthalmic Medical Tech - State of Pennsylvania Upon Hire

Nice To Haves

• Bachelor’s Degree

Responsibilities

• Monitors patient flow and proactively balances patient needs and resource utilization.
• Supervises, directly or indirectly clinical opthalmologic support team members.
• Directs the orientation, assignment(s), learning, competency, and care delivery of the clinical ophthalmologic team members.
• Assesses the clinical needs of the practice in collaboration with the Practice Triad.
• Assists in development and implementation of policies/procedures/protocols/standards designed to facilitate improved care and promote positive patient outcomes.
• Responds to and resolves patient complaints, maintains a tracking mechanism for complaints, and operates a successful service recovery system.
• Manages clinical supply chain for medications and equipment in collaboration with the Practice Triad.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED