Manager, Operations

Centene Corporation•Remote-MO, MO

3d•$87,700 - $157,800•Remote

About The Position

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Requirements

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.
Bachelor’s degree Business Administration, related field, or equivalent experience.
4+ years experience in operational business processes or data analysis, preferably in the managed care or insurance industry.
Able to travel up to 25%

Nice To Haves

Practical experience implementing continuous improvement via Six Sigma or Total Quality Management (TQM) is desirable.
Experience working within a matrix environment preferred.

Responsibilities

Develop and manage methodologies for tracking, identifying and problem-solving issues, interpreting and presenting program results and insights, and developing data-driven analysis approach for clients
Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity
Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction
Facilitate and support operations staff in the planning, achievement, and tracking of the organizations key strategic initiatives to create a positive impact on organizational scorecard
Serve as an internal resource and advisor on improvement activities
Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work