P1436 - Manager, Operations - Codiac Transpo

City of Moncton • Moncton, NB

12d • Onsite

About The Position

This position reports directly to the Director, Codiac Transpo for the City of Moncton. The incumbent is responsible for the day-to-day operations of the urban public transit fleet, all transit operations and related support services to the City of Moncton, City of Dieppe and Town of Riverview as well as any contracted services.

Requirements

• High school graduation or equivalency.
• University degree in Business Management or Administration or graduation from an accredited college where management and other business skills have been acquired and formally assessed.
• At least seven (7) years of increasingly responsible experience in public transit in a unionized environment with proven capabilities as a senior manager.
• Demonstrated customer service experience.
• Ability to function in English at the Intermediate+ (2+) level or higher.
• Excellent communication skills.
• Excellent report writing skills.
• Knowledge of transportation legislation related to safety, work environment and public transit operations.
• Self-motivated, strong work ethic and good attention to detail.
• Proven ability to multitask daily and manage unexpected demands of employees and operational problems quickly.
• Strong analytical skills and the ability to evaluate and maintain effective continuity in cost control, take corrective measures and to evaluate same.
• Excellent labour negotiations or labour relations skills in a unionized environment.
• Analytical skills and the ability to evaluate and maintain effective cost control.
• Intermediate knowledge of Microsoft Office programs including Teams, Word, Excel, Power Point and Outlook.
• Demonstrates proven ability to take part and/or lead in transit service design projects and to implement and evaluate results using transit industry accepted standards, technical and analytical criteria.
• Ability to learn and understand new technologies, applications and approaches in a transit and municipal environment.

Nice To Haves

• Ability to communicate in the French language.
• Human resources and/or labor management experience and training.

Responsibilities

• Responsible for the day-to-day operations of the urban public transit fleet.
• Oversee all transit operations and related support services.
• Manage contracted services.
• Counsel employees on work-related issues.
• Write reports.
• Manage unexpected demands of employees and operational problems.
• Evaluate and maintain effective continuity in cost control, take corrective measures and evaluate same.
• Take part and/or lead in transit service design projects and implement and evaluate results using transit industry accepted standards, technical and analytical criteria.
• Learn and understand new technologies, applications and approaches in a transit and municipal environment.
• Maintain regular communications with elected and appointed officials of the Transit Governance Committee and all three municipalities.
• Establish and maintain a professional and courteous working relationship with the service agencies and departments of its partners and clients.
• Supervise the activities of minimum 110 bus operators and Supervisors.
• Coach and mentor employees.
• Allocate staff to projects.
• Review and evaluate the quality and quantity of work.
• Review attendance and formally evaluate employee performance including driving assessments.

Benefits

• Travel, including active participation in regional and national associations and related education programs for professional development is available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree