Manager, Operations
First Merchants Corporation•Daleville, IN
About The Position
First Merchants Bank is seeking a Manager, Operations to join our team! This position will be responsible for ensuring the Operations Department runs efficiently and seeks to continually improve processes. Provide direction to the operations staff to ensure delivery of superior quality service and product support for internal and external customers.
Requirements
- High school diploma or equivalent (GED).
- A minimum of five (5) years in a bank production environment or related experience, or a minimum of three (3) years in a First Merchants bank production role.
- Experience managing a team of associates.
Nice To Haves
- Bachelor’s degree in business, management, accounting or related field.
Responsibilities
- Manage staff, conduct interviews and make hiring decisions, hire and mentor staff and evaluate performance.
- Continually review processes for improvement opportunities to enhance the department’s efficiency.
- Maintain sound procedures and process controls to ensure compliance with regulatory requirements and SOX key controls.
- Identify, track, evaluate and report on Key Performance Indicators (KPI’s) that monitor department performance and address any improvements required.
Benefits
- Base Pay PLUS Bonuses
- Medical, Dental and Vision Insurance
- 401k
- Health Savings and Flexible Spending Accounts
- Vacation/Sick Time
- Paid Holidays
- Paid Parental Leave
- Tuition Reimbursement
- Additional Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
