Manager, Operations
About The Position
The Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and facilitating cross-functional collaboration. This role drives business efficiency through data analysis, process improvements, and innovative solutions that support operational goals. The manager oversees resource allocation, ensures compliance with company standards, and fosters strong stakeholder relationships to deliver measurable results. By providing leadership and development opportunities, this position promotes accountability and continuous improvement while aligning initiatives with strategic business objectives to enhance overall performance and customer experience.
Requirements
- Proven experience in managing operations and multiple project work streams with strong organizational skills.
- Expertise in developing and executing project plans, timelines, and resource allocation to meet business objectives.
- Ability to analyze data, identify root causes, and translate insights into actionable recommendations.
- Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
- Demonstrated accountability in driving process improvements and operational efficiencies.
- Proficiency in service improvement initiatives and applying analytical methodologies.
- Adaptability to evolving business needs and commitment to continuous learning and development.
- Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
Nice To Haves
- Supervising Associates
- Masters: Economics
- Project Management - Project Management Professional - Certification
Responsibilities
- Manage multiple operational work streams by designing project plans, organizing timelines, and facilitating stakeholder meetings to implement initiatives.
- Develop and communicate project requirements, status updates, and resource allocation to ensure timely delivery and corrective actions.
- Analyze data to identify root causes, recommend solutions, and support decision-making aligned with business objectives.
- Collaborate cross-functionally to improve processes, develop innovations, and enhance operational efficiency.
- Oversee development of tools and reports, providing subject matter expertise and driving execution to meet performance metrics.
- Lead, mentor, and develop associates while ensuring compliance with company policies and ethical standards.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U education benefit program (tuition, books, and fees paid by Walmart)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
