Manager, Operations Quality 2

Celestica • Fort Worth, TX

2d

About The Position

The Manager, Operations Quality 2 manages and provides direct and indirect supervision to skilled and intermediate-level professional employees performing diverse roles across more than one function or unit. The position provides direction, coordination, education, and tools to achieve and maintain the site Quality Management System and meet quality objectives. It supports quality metrics and goals, leads moderately complex quality improvement programs, develops personnel, resolves customer issues, supports quality administration and audits, and contributes to customer qualification and new product introduction activities.

Requirements

• Seven to ten years of relevant experience.
• Bachelor’s degree in a related field, or an equivalent combination of education and experience.
• In-depth knowledge of quality metrics, ISO standards, and processes.
• Knowledge of Lean and Six Sigma manufacturing processes and controls, including Statistical Process Control (SPC), 5S, and Value Stream Mapping (VSM).
• Strong knowledge of Quality Management tools, including Failure Mode and Effect Analysis (FMEA) and development of Quality Control Plans.
• Strong project management skills.
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to communicate effectively with a wide variety of internal and external customers.
• Ability to lead, manage, train, and motivate a diverse group of employees to achieve high production levels within tight deadlines in a dynamic manufacturing environment.
• Ability to use some or all of the following PC applications: Google Applications, Word, Excel, and PowerPoint.
• Excellent knowledge of manufacturing processes.
• Working experience and strong knowledge of Surface Mount Technology (SMT) processes, including troubleshooting and Root Cause Corrective Action (RCCA).

Responsibilities

• Support the generation of performance metrics for moderately complex products and processes, and lead the team in achieving management-set Quality Goals, including DPQL and Total Quality at Celestica (TQ@C), in accordance with industry standards such as ISO, IPC, AS, and TL.
• Lead medium-scale, moderately complex Quality Improvement Programs (QIP) in support of customer requirements and expectations.
• Mentor and train personnel in Quality management and Quality improvement practices, supporting succession development.
• Resolve moderately difficult customer issues using quality tools, including timely and effective root cause analysis and corrective actions.
• Provide leadership and support for analysis of nonconforming materials and customer return material authorizations (RMAs), ESD compliance, customer and third-party audits, and Quality Management administration, including documentation, change control, corrective and preventive actions, and calibration.
• Support new customer qualification and new product introduction through supplier assessments, First Article Inspections, and oversight of product documentation generation for products and programs of moderate risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager