Manager, Operations (Nu Stadium)

Inter Miami CF LLC • Miami, FL

3d

About The Position

Description
Responsibilities & Duties
Lead the planning and execution of stadium events, including participation in client tours, identifying operational requirements (equipment, staffing, services), and developing cost estimates.
Serve as the primary liaison between clients and internal teams by translating event needs into detailed event orders, diagrams, and operational plans for both internal departments and third-party vendors.
Facilitate planning and operational meetings to ensure alignment across all stakeholders and successful event delivery.
Oversee part-time operations staff, including hiring, scheduling, daily task assignment, performance management, and disciplinary actions.
Coordinate cross-functional operations with internal departments and external contractors to ensure the facility is fully prepared and event-ready.
Ensure all events meet readiness standards for guests, clients, teams, and league requirements, maintaining a high level of service and presentation.
Manage compliance and required submissions for MLS, MLS NEXT Pro (MLS II), Academy matches, international fixtures, and special events.
Oversee event-related inventory and facility FF&E (furniture, fixtures, and equipment), including tracking, maintenance, and repairs.
Manage event settlement processes (pre- and post-event) for MLS, international matches, and special events, ensuring accuracy and timely reconciliation.
Utilize and maintain project management systems to track event logistics, timelines, and operational deliverables.
Support facility access coordination and lead operational walk-throughs with internal teams and external partners.
Conduct routine facility inspections, documenting findings and ensuring timely resolution of operational or safety concerns.
Provide ongoing support to the Director of Facility Operations and Facility Engineer as needed.
Participate in the Event Manager on Duty (EMOD) rotation to oversee live event operations and ensure real-time issue resolution.
Drive continuous improvement initiatives by providing feedback to leadership and identifying opportunities to enhance operational efficiency.
Support the planning and execution of capital expenditure (CAPEX) projects, including research, vendor coordination, and implementation.
Lead and support special projects across the facility as assigned.
Perform other duties as assigned in support of stadium operations.

Requirements

• Bachelor’s degree in Business Administration, Facilities Management, Event Management, Engineering, or a related field preferred.
• Prior supervisory or team leadership experience required, with the ability to manage and develop staff in a fast-paced environment.
• Experience in event and/or operations management within sports, entertainment, or large-scale venue environments strongly preferred.
• Demonstrated knowledge of event planning processes, including setup, breakdown, and facility conversions.
• Strong communication, organizational, and interpersonal skills, with the ability to collaborate effectively across departments.
• Proven ability to manage multiple priorities and adapt in a dynamic, high-pressure environment.
• Bilingual (English/Spanish) preferred, but not required.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and event days as needed.
• Passion for soccer and the sports industry is a plus.

Nice To Haves

• Bilingual (English/Spanish) preferred, but not required.
• Passion for soccer and the sports industry is a plus.

Responsibilities

• Lead the planning and execution of stadium events, including participation in client tours, identifying operational requirements (equipment, staffing, services), and developing cost estimates.
• Serve as the primary liaison between clients and internal teams by translating event needs into detailed event orders, diagrams, and operational plans for both internal departments and third-party vendors.
• Facilitate planning and operational meetings to ensure alignment across all stakeholders and successful event delivery.
• Oversee part-time operations staff, including hiring, scheduling, daily task assignment, performance management, and disciplinary actions.
• Coordinate cross-functional operations with internal departments and external contractors to ensure the facility is fully prepared and event-ready.
• Ensure all events meet readiness standards for guests, clients, teams, and league requirements, maintaining a high level of service and presentation.
• Manage compliance and required submissions for MLS, MLS NEXT Pro (MLS II), Academy matches, international fixtures, and special events.
• Oversee event-related inventory and facility FF&E (furniture, fixtures, and equipment), including tracking, maintenance, and repairs.
• Manage event settlement processes (pre- and post-event) for MLS, international matches, and special events, ensuring accuracy and timely reconciliation.
• Utilize and maintain project management systems to track event logistics, timelines, and operational deliverables.
• Support facility access coordination and lead operational walk-throughs with internal teams and external partners.
• Conduct routine facility inspections, documenting findings and ensuring timely resolution of operational or safety concerns.
• Provide ongoing support to the Director of Facility Operations and Facility Engineer as needed.
• Participate in the Event Manager on Duty (EMOD) rotation to oversee live event operations and ensure real-time issue resolution.
• Drive continuous improvement initiatives by providing feedback to leadership and identifying opportunities to enhance operational efficiency.
• Support the planning and execution of capital expenditure (CAPEX) projects, including research, vendor coordination, and implementation.
• Lead and support special projects across the facility as assigned.
• Perform other duties as assigned in support of stadium operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees