Manager Operations - Final Mile

GEODIS Career•Lumberton, NC

6d•Hybrid

About The Position

The Distribution Center Operations Manager is a key member of the leadership team responsible for overseeing all aspects of warehouse operations as it pertains to inventory integrity, order fulfillment and the movement of goods in and out of the distribution center. Our hybrid work schedule requires team members to be in the office four days per week, with the flexibility to work remotely one day each week.

Requirements

Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel.
The employee frequently is required to stand, reach with hands and arms.
The employee is required to stand, walk, stoop, kneel, or crouch.
The employee may occasionally lift and/or move up to 50 pounds.
The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

Nice To Haves

Experience with warehouse management systems preferred
Experience with labor management systems and productivity initiatives preferred
Lean certifications preferred

Responsibilities

Establishes and leads operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse/distribution center inventory current
Ensures the physical condition of warehouse and equipment are properly maintained
Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
Leads an efficient and successful operations while successfully mitigating any barriers to success
Partners with engineering to implement and maintain proper layout of warehouse and product placement
Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
Ensures adequate staffing, training, coaching and development for employees
Reports employees' hours worked to Payroll on a weekly basis
Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
Effectively manages the budget and P&L of the operation
Addresses complaints and resolves problems
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

Benefits

Access wages early with the Rain financial wellness app.
Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and paternity leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community + more!