Manager - Operations - Avis First - Trainee
About The Position
Are you driven by a passion for customer satisfaction? Do you thrive in a fast-paced, high-pressure environment? Join us as a Manager Trainee for our premium customers and embark on a dynamic learning journey. Through our structured, hands-on program, you’ll immerse yourself in operations, mastering the skills to enhance financial profitability, operational efficiency, and improve customer satisfaction while leading the teams. After completing the 8-week training program, you will transition into a supervisory role, reporting to the Manager - Premium Customers. You’ll be responsible for managing the customer experience for our VIP customers, from check-out to check-in, ensuring the highest level of customer satisfaction while maximizing efficiency and profitability.
Requirements
- Recent graduate with bachelor’s or associate degree.
- Ability to demonstrate strong leadership capabilities.
- Ability to work well in a team environment with a positive attitude.
- Ability to make independent decisions.
- Strong written and oral communication skills.
- Ability to demonstrate analytical, creative problem solving and organizational skills, with strong attention to detail.
- Valid driver’s license.
- Legally authorized to work in the United States.
- Flexibility to work days, evenings, weekends and holidays.
- Willingness to work outdoors in weather conditions with moderate noise level.
- Regular, on-site presence required.
Nice To Haves
- Two years’ supervisory experience preferred.
- Bilingual a plus.
- One year experience providing high quality customer service in rental car or hospitality.
Responsibilities
- Managing the customer experience for VIP customers, from check-out to check-in.
- Ensuring the highest level of customer satisfaction.
- Maximizing efficiency and profitability.
Benefits
- Competitive compensation plus annual bonus eligibility
- Company vehicle provided with gas, insurance, and maintenance
- Paid time off
- 401K retirement plan with company-matched contributions
- Access to Medical, Dental, Vision, Life and Disability insurance
- Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages
- Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
- Employee discounts, including discounted prices on purchase of Avis / Budget cars
- Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
