Manager, Operational Excellence

PrologisChicago, IL
Hybrid

About The Position

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next. Job Title: Manager, Operational Excellence Company: Prologis A day in the life Are you passionate about driving innovation and operational excellence? Join our global team as a Manager, Operational Excellence, where you'll implement cutting-edge Lean and Change Management methodologies, spearhead cross-functional initiatives, and explore emerging technologies like AI and automation to optimize efficiency. You'll play a key role in shaping strategic operations, managing impactful projects, and fostering a culture of adaptability and continuous improvement that delivers measurable results.

Requirements

  • 5+ years exposure to process improvement methodologies such as Lean or Six Sigma, with the ability to contribute to continuous improvement initiatives.
  • Demonstrated ability to lead change management initiatives, including stakeholder engagement, communication, and training.
  • Demonstrated ability to leverage data analytics to identify trends, solve complex problems, and drive informed decision-making.
  • Excellent communication and collaboration skills with the ability to work effectively across multiple teams and departments.
  • Demonstrated professionalism, teamwork, and the ability to navigate ambiguity while creating clarity for project teams.

Nice To Haves

  • Bachelor’s degree in Business Operations, Industrial Engineering, or a related field.
  • Lean Six Sigma Green Belt certification or equivalent.
  • Change Management certification.
  • Experience leading kaizen events and facilitating process improvement workshops.
  • Demonstrates willingness and capability to leverage emerging technology, automation, and AI tools to improve efficiency, quality, and speed.
  • Exercises sound judgment, creative thinking, and accountability for outcomes.

Responsibilities

  • Implement Lean methodologies to drive process optimization and operational efficiency across multiple departments.
  • Facilitate value stream mapping, root cause analysis, and other Lean tools to identify inefficiencies and areas for improvement.
  • Partner with cross-functional teams to drive continuous improvement initiatives and ensure alignment with business objectives.
  • Lead kaizen events and coach teams on Lean principles to cultivate a culture of ongoing process refinement.
  • Support senior leadership in executing operational strategies that improve key performance metrics, enhance customer value and drive long-term business growth.
  • Use data analysis to uncover process inefficiencies and develop actionable insights to improve business outcomes.
  • Explore the integration of new technologies, including automation and AI, to further streamline processes and increase operational agility.
  • Drive the progress and impact of improvement initiatives, ensuring they deliver measurable business results.
  • Flexibly assume project management responsibilities as needed to ensure seamless execution of initiatives, including timeline management, stakeholder coordination, and deliverable tracking.
  • Lead change management initiatives to ensure smooth adoption of new processes, tools, and technologies within the organization.
  • Develop and execute change management plans, including communication strategies, training, and stakeholder engagement to support successful project implementations.
  • Collaborate with leadership to assess the impact of changes, identify resistance points, and create actionable mitigation strategies.
  • Serve as a change agent, fostering a culture of adaptability and continuous improvement across all levels of the business.

Benefits

  • Healthcare insurance
  • Dental insurance
  • Vision insurance
  • Wellness benefits
  • Financial benefits
  • Work/lifestyle benefits
  • 401(k) retirement plan with company match
  • Generous PTO (starting accrual of 22 days a year)
  • Paid holidays
  • Volunteer time
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