Manager, Operational Excellence

Canadian Blood Services•Calgary, AB

9d•CA$114,800 - CA$135,100•Hybrid

About The Position

Canadian Blood Services is looking for a Regular, Full-time Manager, Operational Excellence to join their dynamic Operational Excellence team. The Operational Excellence team is responsible for supporting Canadian Blood Services by empowering employees to improve their own processes, so that problems can be easily surfaced and solved for good. In this role, you will be responsible for implementing continuous improvement principles and proven best practices. This work will occur with staff and management and includes workplace organization, material and information flow, value stream mapping, materials control, throughput leveling and improved customer service. You will lead and facilitate process improvement workshops and Kaizen events, develop and promote continuous improvement initiatives, and drive efforts to reduce costs and improve efficiency to meet organizational objectives. Additionally, you will provide scorecard reporting to track progress and outcomes of these activities.

Requirements

Completion of a bachelor’s degree in industrial engineering, engineering, operations management, or a closely related field.
Certification in Lean manufacturing, Six Sigma, or a related field.
10 years of experience in a manufacturing or pharmaceutical environment with at least 5 years of Lean/Six Sigma/Continuous Improvement Engineering experience.
Proven experience implementing continuous improvement strategies on the on the shop floor, with the ability to explain concepts in plain language to front-line staff.
Experience applying change management methodologies and facilitating organizational change.
Experience applying and coaching analytical methods to quantify process performance, identify waste, and validate the impact of improvement initiatives.
Experience with waste reduction, standardized work, one-piece flow, just in time production, 5S, WIP reduction, and inventory reduction.
Effective oral and written communication skills.
Excellent interpersonal skills.
Computer literacy.
Strong Project Management skills.
Ability to work in a team environment.
Experience with directing and delegating to cross-functional continuous improvement project team members.

Nice To Haves

Experience with incorporating adult learning principles is an asset.

Responsibilities

Lead and facilitate process improvement workshops and Kaizen events.
Develop and promote continuous improvement initiatives.
Drive efforts to reduce costs and improve efficiency to meet organizational objectives.
Provide scorecard reporting to track progress and outcomes of these activities.
Implement continuous improvement principles and proven best practices.
Empower employees to improve their own processes.
Facilitate workplace organization, material and information flow, value stream mapping, materials control, throughput leveling and improved customer service.