Manager On Duty

SafeSplash Memphis•Little Rock, AR

4d•$15 - $20

About The Position

As a Manager on Duty you are a key player in the operations of your school and an integral part of the management team. You will have the opportunity to build unique relationships with customers and staff. In this team centered role you will be able to successfully grow and mentor employees while highlighting your coaching and leadership skills. This position includes front desk work, employee supervision, marketing, and swimming instruction.

Requirements

A demonstrated passion for working with kids and their families.
Exceptional customer service skills.
Strong computer and communication skills.
Ability to work weekday afternoons and evenings as well as weekends.
Ability to work effectively in a team environment.
Leadership skills and the ability to motivate, supervise, and develop staff.
Lifeguard certification (or the ability to acquire upon hire).

Nice To Haves

Previous swim instruction experience is preferred.
Current CPR. We will provide training if not currently certified.
Experience with marketing.
Experience working with children.

Responsibilities

Respond to all customer inquiries in a manner that supports SafeSplash’s mission, vision, and values.
Perform customer registrations and class scheduling which includes responding to all customer registrations in a manner that supports SafeSplash’s mission.
Possess mastery of all swim school policies and procedures in order to consistently communicate and fairly administer those policies and procedures.
Ability to do office work, front desk work, and swim instruction.
Maintains accuracy, security and integrity of all customer records including personal, financial, and class information.
Works closely with other management staff in development and implementation of customer registration and billing functions.
Required to be friendly and courteous at all times.