Manager of Transfer of Assets (ACATS)

Altruist•Dallas, TX

1d•Onsite

About The Position

Altruist is transforming the multi-trillion dollar wealth management industry by building an AI platform for wealth professionals. We partner with financial advisors nationwide, empowering them to grow, optimize time and resources, and deliver superior outcomes for their clients. We're looking for exceptional talent to help us achieve our mission of making financial advice better, more affordable, and accessible to all. If you're passionate about challenging the status quo and want to do the most important work of your life, we'd love to meet you! Altruist is a hyper-growth fintech company on a mission to make financial advice better, more affordable, and accessible to everyone. Our team is building a revolutionary platform that reduces barriers to entry into wealth creation and management for financial advisors and their clients. Using Altruist, advisors can work more efficiently and reduce costs, enabling them to help more people. If you're passionate about your craft and are looking for big, meaningful problems to solve, then you'll love what we're doing. At Altruist, you'll have the opportunity to do exciting work on products ranging from complex enterprise business software to a beautiful consumer app experience and user acquisition platform. Altruist is entering an exciting phase, and we're looking for a Manager to lead our quickly scaling Account Transfers team and build the best transfer platform in the industry!

Requirements

4+ years hands-on in account transfers at a self-clearing broker-dealer, clearing firm, or custodian, with deep command of transfer types, status codes, cycle timing, and asset level handling.
1+ years managing people, with a track record of helping individual contributors grow.
Proven ability to build a positive, high trust team culture in a high volume, fast paced environment.
In-depth knowledge of FINRA Rule 11870 and NSCC rules.
Proven record of process improvement and implementation of effective risk controls
Excellent communication skills and a strong desire and ability to build lasting relationships with various internal and external stakeholders.
Strong analytical skills, high accuracy, and the ability to work seamlessly with large data sets in Excel/Google Sheets.
FINRA Series 7 or 99, with willingness to obtain Series 24.

Responsibilities

Own the account transfer lifecycle for incoming and outgoing ACAT, DRS, DWAC, and non-ACAT transfers, including initiation, validation, exception handling, asset delivery, settlement, claims, and residuals.
Lead, coach, develop, and hire top talent, and foster a team culture where problems surface early, errors are treated as information rather than blame, and expertise is shared rather than concentrated.
Actively monitor metrics including individual productivity and quality, straight-through processing rate, rejection rates by transfer type and reason code, SLAs, and processing times, and use them daily for workforce management and innovation prioritization.
Drive operations team-led innovation and process improvement through procedure changes and the use of AI tooling.
Partner with Product and Engineering to shape the transfer roadmap, write clear requirements, and validate releases before they reach the team.
Develop and maintain transfer policies and procedures, and serve as the operational point of contact for internal audit, compliance, and regulatory examinations of the function.

Benefits

Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX.
Competitive pay and equity for eligible positions.
Premium healthcare, dental, and vision insurance plans (HMO and PPO).
401k savings plan with a 4% match and immediate vesting.
16 week paid parental leave after one year of employment.
Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee.
Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.).
Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.).
One month work from anywhere policy (with the exception of a few countries).
Total compensation includes a competitive benefits package, along with a bonus program for eligible roles.