Manager of Training and Development

VPC Pizza Operating Corp • Chicago, IL

7d

About The Position

The Manager of Training and Development is responsible for creating, maintaining, and executing training content and programs that support consistent restaurant operations and culinary execution. This role plays a key executional role in New Restaurant Openings (NROs) by leading training preparation and on-site training support for managers and hourly team members.

This position focuses on training structure, content creation, and delivery, while executing against priorities established by operations, and culinary leadership and human resources guidance.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field; Master's degree or relevant certifications (e.g., SHRM-CP) are a plus.
• Proven experience (minimum of 3+ years) in a training leadership role within a restaurant or hospitality company, Human Resources, Learning & Development, or People Operations.
• Strong understanding of employment laws and compliance requirements.
• Exceptional interpersonal, communication, and coaching skills, with the ability to build trust across all levels of the organization.
• Demonstrated experience in implementing successful training programs and driving cultural change.
• Strategic thinking with a results-oriented mindset and the ability to manage a budget effectively.
• Experience with a central LMS (Learning Management System), organizational and project management software, data analysis tools, collaboration platforms, Power Point, Microsoft Office Suite 365
• Strong presentational skill set for in-person training to all audience levels in the company.
• Excellent written and verbal communication skills, interpersonal abilities for relationship building.
• Endure various physical movements throughout the work areas, such as reaching, bending, climbing, and stooping
• Extended periods of time to stand, walk and/or sit and continuously perform essential job functions
• Ability to lift 50 lbs.

Nice To Haves

• Master's degree or relevant certifications (e.g., SHRM-CP)

Responsibilities

• Training Content & Program Development
• Hourly, Manager & MIT Training
• New Restaurant Opening (NRO) Training Support
• Field Training & Operational Support
• Program Maintenance & Continuous Improvement
• Cross-Functional Collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees