Director of Training and Development

Texas AirSystems•Irving, TX

About The Position

The Director of Training & Development is a key leadership role responsible for designing, implementing, and leading a comprehensive enterprise-wide technical learning and development strategy for Texas AirSystems. This role ensures consistent technical knowledge, standardized processes, effective use of operational systems, and continuous professional growth across the organization. The Director will serve as both strategic architect and hands-on facilitator, partnering with business leaders to identify training needs, design dynamic and engaging curricula, and directly deliver training programs that elevate performance, operational excellence, and employee engagement. This position plays a critical role in reinforcing Texas AirSystems’ position as the premier manufacturer’s representative firm in the commercial HVAC industry.

Requirements

Bachelor’s degree in Engineering required; additional degrees in Business, Education, or Human Resources a plus.
Minimum of seven (7) years of progressive experience in learning and development, with at least three (3) years in a senior leadership or Director-level role
Demonstrated experience designing and delivering technical training curricula in HVAC, engineering, manufacturing, or construction-related environments.
Proven success rolling out enterprise training programs and presenting to large employee populations.
Strong working knowledge of the commercial HVAC industry required.
Ability to anticipate future capability needs to translate business strategy into learning solutions. Comfortable navigating complexity and driving change across diverse stakeholder groups.
Strong project management and organizational skills; ability to manage multiple initiatives simultaneously. Ability to simplify processes and create scalable training solutions.
Highly engaging facilitator with strong executive presence. Excellent verbal, written, and presentation skills. Ability to build trust, influence leaders, and collaborate cross-functionally. Demonstrates integrity, adaptability, and a continuous improvement mindset.
Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.
Proficiency with LMS platforms, e-learning tools, and Microsoft Office. Deep understanding of CRM systems and sales enablement technology.
Ability to communicate and transfer knowledge in a precise, concise and logical manner. Demonstrates professional facilitation skills and has a professional presence.
Office-based with frequent travel to field locations. Ability to stand, walk, and present for extended periods. Occasional lifting of up to 25 pounds.
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Serve as enterprise leader for training and professional development strategy across technical, operational, leadership, and systems-based learning.
Conduct ongoing training needs assessments in partnership with executive leadership, sales, engineering, and operations to identify skill gaps and future capability needs.
Establish training KPIs, evaluation methodologies, and ROI measures; analyze outcomes and continuously improve programs.
Manage training budgets, external vendors, and learning technology platforms (LMS and related tools).
Design and develop structured, scalable, and measurable training curricula using adult learning principles across instructor-led, virtual, and self-paced formats.
Create engaging, dynamic training content that captures attention, simplifies complex technical concepts, and drives application in the field.
Develop training programs that clearly articulate why standardized processes matter, particularly in CRM usage, data integrity, pipeline management, and project execution.
Identify and develop teaching aids, participant guides, visual tools, demonstrations, and assessments to reinforce learning outcomes
Design and facilitate a standardized onboarding experience that accelerates integration and productivity.
Curriculum focus includes: company culture, ethics, core values, organizational structure, HVAC industry overview, business model, standard operating procedures, career development, and engagement.
Lead development of comprehensive training for CRM, quoting tools, project management platforms, manufacturer software, and other core systems.
Reinforce best practices for data entry, reporting, analytics, forecasting, and compliance through standardized training and reinforcement.
Serve as subject matter expert for CRM and sales enablement tools.
Lead and expand the intensive “HVAC Fundamentals” technical training program.
Design college-level technical curriculum covering thermodynamics, psychometrics, refrigeration cycles, HVAC equipment, system applications, and industry codes.
Partner with engineering, sales leadership, and manufacturers to integrate proprietary product training.
Deliver technical training to both internal employees and external customers.
Personally facilitate complex and high-impact training sessions for large and diverse audiences.
Develop and manage a Train-the-Trainer program to equip internal SMEs to deliver consistent, high-quality instruction.
Coach and mentor employees and leaders to reinforce training application and performance improvement.