Director of Training and Development

Good Greek Moving & Storage•West Palm Beach, FL

About The Position

Good Greek Moving & Storage is seeking a strategic, hands-on Director of Training & Development to lead the design, implementation, and execution of companywide training initiatives. This role is responsible for developing a comprehensive learning and development framework that supports operational excellence, employee growth, and consistent service delivery across all locations. The ideal candidate will be a collaborative leader who understands all facets of the business and drives performance through effective training, onboarding, and continuous development.

Requirements

Proven experience in training and development leadership, preferably within operations-driven or service-based industries.
Strong understanding of adult learning principles, instructional design, and performance management.
Experience implementing and managing Learning Management Systems (LMS).
Excellent organizational, communication, and presentation skills.
Ability to collaborate effectively with executive leadership, managers, and frontline employees.
Strong analytical skills with the ability to measure training effectiveness and employee performance.
Willingness and ability to travel as needed.
Hands-on, adaptable leadership style with a commitment to continuous improvement.

Responsibilities

Collaborate with executive leadership, management, and department heads to assess and identify company-wide training and development needs.
Design, develop, and implement a comprehensive training curriculum aligned with business goals, operational standards, and company culture.
Manage, oversee, and optimize the Learning Management System (LMS), ensuring functionality, user engagement, and continuous improvement.
Gain in-depth knowledge of all company roles and responsibilities to ensure accurate, efficient, and effective training at all employee levels.
Schedule, organize, and oversee all training sessions, including onboarding programs, seminars, workshops, lectures, and individual training initiatives.
Lead structured onboarding programs, including orientation, role-specific training, and ongoing education throughout the employee lifecycle.
Create, implement, and maintain companywide Standard Operating Procedures (SOPs related to training and development initiatives.
Develop and maintain training materials such as manuals, module summaries, videos, presentations, and digital learning resources.
Source, implement, and manage training platforms, systems, technology, and developmental tools to enhance learning effectiveness.
Develop monitoring and evaluation systems to track employee performance, ensuring compliance with training standards and job expectations.
Continuously assess and refine training programs to align with industry best practices, operational needs, and company objectives.
Partner with Human Resources and leadership teams to support career development, performance management, and succession planning initiatives.
Ensure compliance with all regulatory, safety, and industry-specific training requirements.
Manage and allocate the training budget effectively to maximize resources and measurable outcomes.
Assist with companywide operations as needed based on business demands.
Travel to Good Greek offices as required to support training, onboarding, and development initiatives.
Perform additional duties as assigned by management or ownership.