Manager of Technology Operations

American ExpressNew York, NY
$103,750 - $174,750Hybrid

About The Position

The Digital Workplace (DW) department within Enterprise Technology Services provides tools and services to American Express colleagues. Our mission is to deliver the world's best colleague digital experience: Everywhere. Everyday. We simplify work and raise productivity by empowering colleagues with the best digital tools and experiences. The Delivery Enablement team enhances Digital Workplace effectiveness by increasing operational transparency and driving continuous improvement. Reporting to the Director of Delivery Enablement, the Manager of Technology Operations will collaborate across Digital Workplace to lead the analysis, design, and adoption of initiatives that materially improve the way we deliver products and services to colleagues.

Requirements

  • Reporting to the Director of Delivery Enablement

Responsibilities

  • Collaborate across Digital Workplace to lead the analysis, design, and adoption of initiatives that materially improve the way we deliver products and services to colleagues.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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