About The Position

This role is critical in defining future-state coffeehouse operating models and equipment & packaging strategies that support long-term business growth. The ideal candidate will have consumer-packaged goods (CPG) or physical-product general management experience and understand how product decisions, P&L performance, and launch strategies connect to business performance. The role will shape enterprise strategies including equipment portfolio planning, operational innovation, and productivity initiatives, with a focus on managing engineered, physical products from early development through scaled launch.

Requirements

  • Progressive experience in strategy, consulting, operations, consumer packaged goods, physical product strategy, or business transformation.
  • Experience leading cross-functional programs involving multiple business functions and senior stakeholders.
  • Strong analytical, financial modeling, P&L management, and business case development skills.
  • Ability to translate complex operational challenges into strategic recommendations.
  • Experience influencing leaders and driving alignment without direct authority.
  • Excellent written and verbal communication skills, including executive-level presentations and strategic storytelling.
  • Demonstrated experience developing long-term strategies, operating models, or innovation roadmaps.
  • Experience managing physical products or engineered devices from initial development through launch strategy, scale-up, and post-launch business performance.
  • Experience managing others, 3+ years

Responsibilities

  • Develop equipment & packaging product strategies
  • Lead strategic initiatives focused on future coffeehouse experiences including the operating model and innovation in equipment, packaging and smallwares.
  • Analyze customer, partner, operational, and financial insights to understand business challenges and enable strategic trade-offs.
  • Develop recommendations that connect product portfolio choices, P&L implications, launch sequencing, productivity, and customer experience objectives.
  • Lead cross-functional teams
  • Drive alignment across diverse cross-functional teams to define future-state physical product solutions, implementation roadmaps, and launch strategies.
  • Facilitate leadership discussions, strategic workshops, and governance forums to build alignment and accelerate decision making.
  • Translate complex problems into actionable plans and business recommendations.
  • Build business cases and strategic recommendations
  • Develop quantitative analyses, business cases, scenario models, and P&L-informed recommendations to evaluate alternatives and investment decisions for future product-launches.
  • Assess opportunities across coffeehouse design, barista-facing equipment, packaging, barista tools, workflow, labor, and process innovation.
  • Present recommendations and key decisions to senior leadership teams.
  • Provide partners with coaching, feedback, and developmental opportunities to build an effective team:
  • Challenge, inspire and provide coaching to team members to achieve business results.
  • Conduct performance reviews, oversee training and make staffing decisions.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
  • Short-term and long-term disability.
  • Paid parental leave.
  • Family expansion reimbursement.
  • Paid vacation from date of hire.
  • Sick time (accrued at 1 hour for every 25 hours worked).
  • Eight paid holidays.
  • Two personal days per year.
  • 401(k) retirement plan with employer match.
  • Discounted company stock program (S.I.P.).
  • Starbucks equity program (Bean Stock).
  • Incentivized emergency savings.
  • Financial well-being tools.
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
  • Student loan management resources.
  • Access to other educational opportunities.
  • Backup care.
  • DACA reimbursement.
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