Manager of Software Engineering
About The Position
Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.
Requirements
- Computer Science, Engineering, or similar technical degree.
- A minimum of 8 years of related Microsoft administrative and architecture work experience, including prior experience managing or leading technical teams in an enterprise environment
- Knowledge and experience with the Power Platform, including Power Apps, Power Automate, Power BI, and Copilot Studio. Candidates should be able to design, develop, and maintain solutions using these tools.
- Extensive experience implementing and managing in Microsoft for processes and modules including Teams, SharePoint, One Drive, Power Platform tools and associated applications with security and access management
- Ability to analyze, troubleshoot and resolve complex software application related problems
- Exceptional customer service skills
- Experience troubleshooting integration management, security, and application issues
Nice To Haves
- PowerShell experience
- Relevant certifications, such as Microsoft Certified: Power Platform Developer Associate or Microsoft Certified: Power Platform Solution Architect Expert.
- Working knowledge of software development methodologies, standards, and coding best practices
Responsibilities
- Lead the strategy, development, and governance of Microsoft 365 architecture, administrative standards, and platform capabilities while providing technical leadership and management oversight for enterprise Microsoft 365 environments.
- Serve as the liaison between Lumen and Microsoft for platform deployment, maintenance, upgrades, and governance.
- Manage platform health, availability, administration, support, documentation, policies, and operational processes.
- Improve data lifecycle management, security, integrations, and process automation in partnership with IT, Security, Legal, and business teams.
- Enable business outcomes by configuring Microsoft 365 capabilities that improve user efficiency and align with ITIL best practices.
Benefits
- Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
