Manager of Sewer System Maintenance & Operations (SSMO)

Northeast Ohio Regional Sewer District • Cuyahoga Heights, OH

12d • $89,945 - $112,431 • Hybrid

About The Position

Plans, organizes, manages, and controls the activities of the Sewer System Maintenance & Operation Department. Ensures wastewater collection and storage continues to provide optimum health and safety for customers and communities. Establishes maintenance-related best practices, policies, and procedures to ensure appropriate positioning, consistency of processes and delivery of quality service. Serves as lead in directing and managing effective and efficient predictive, preventive, and corrective maintenance programs. Ensures proactive responses, cost savings accomplishments and effective and efficient operation of the wastewater collection system infrastructure (i.e. pump stations, regulators, interceptors, rain gauges, odor control facilities, floatable control facilities, level, and flow monitors, etc.). May respond to emergencies and off-hour alarms 24-hours per day including weekends and holidays. Maintains good working relationships with internal departments, communities, and various government agencies.

Requirements

• Bachelor’s degree, preferably in Engineering, Engineering Technology, Applied Science, Industrial Management, Business, or a closely related field.
• Five (5) years of experience in operating, maintaining, designing, or constructing wastewater collection systems or wastewater treatment facilities.
• Three (3) years of supervising, managing and/or leading people, projects, or processes.
• Valid driver’s license with a driving record in accordance with the District’s acceptable guidelines.
• Valid Ohio EPA Class II Wastewater Collection System Operator Certificate or valid Ohio EPA Class II Wastewater Treatment Operator Certificate at the time of being placed in the position or within thirty-six (36) months of being placed in the position.
• Excellent written and verbal communication skills to promote a positive work environment and/or to communicate with outside agencies on matters affecting the District.
• Superior commitment to high quality service.
• Proven success with project and budget management, including development and/or responsibility for meeting and/or improving performance to established.
• Ability to work under pressure and time constraints and multi-task to consistently achieve approved project deadlines.
• Ability to use presentation skills to introduce new ideas, facilitate discussions and meetings, gain approvals and commitment at all levels of the organization.
• Ability to mentor and lead, motivate and delegate others in order to build an efficient and effective team that can continuously take on complex projects and additional responsibilities.
• Ability to compare, compute, analyze, synthesize, copy, compile, coordinate, negotiate and instruct.
• Ability to communicate while exhibiting strong interpersonal skills.
• Ability to lift up to 50 lbs. on a frequent basis.
• Visual demands of near acuity, depth perception, far acuity, color vision and accommodation.
• Hearing is required.
• Ability to wear required respiratory protection devices, including not having facial hair that interferes with the facepiece-to-seal.

Nice To Haves

• Experience in working with Collective Bargaining Union workforce and contractors.

Responsibilities

• Develops and implements departmental goals and monitors the alignment with Maintenance Services and strategic goals.
• Directs and implements processes to work within District policies and procedures to meet permit regulations, standards and maintain.
• Provides guidance for short- and long-term planning that meets necessary budget requirements, creates schedules, and allocates staff appropriately; establishes priorities for resource utilization and identifies the need for capital expenditures.
• Creates and controls the financial budget for the Sewer System Maintenance & Operation.
• Develops and implements process improvement projects.
• Manages continuous change and adapts business processes, as necessary.
• Reviews, evaluates, and analyzes trends in data to make decisions that satisfy operation, maintenance, safety, and engineering guidelines.
• Oversees, assesses, evaluates, and improves the maintenance and repair of the District’s entire collection system infrastructure, including automated and non-automated equipment.
• May respond to emergencies and off-hour alarms 24-hours per day including weekends and holidays.
• Ensures proper usage and provides guidance for the emergency response plans and Sewer System Maintenance & Operation Field Procedure Manual and participates in and develops crisis management response drills.
• Ensures timely mark outs of District facilities in response to the Ohio Utility Protection Service (OUPS) tickets.
• Establishes procedures for and directs the implementation of an effective and consistent safety program.
• Provides interface required with various District departments when administrating and/or developing contracts.
• Reviews and evaluates engineering designs, plans and specifications for recommendations.
• Manages projects and prepares specifications for bid documents, when necessary.
• Assists with the preparation of awards and administers contracts and agreements as required including contracts for emergencies.
• Manages department personnel.
• Conducts formal hiring.
• Makes selection and promotion recommendations.
• Coaches, mentors, and manages performance of managers, supervisors, and other subordinates.
• Evaluates personnel performance.
• Identifies and ensures appropriate and timely training and development.
• Resolves disputes and maintain discipline and moral.
• Participates in grievance hearings and holds disciplinary hearings.
• Initiates and recommends disciplinary actions.
• Makes decisions after thorough evaluation on own initiative and/or with colleagues, as well as decisions under time constraints in emergency situations, that determine a course of action, equipment and material purchases needed or regarding the welfare of.
• Serves as a conduit for customer complaints, evaluating and responding to service directors or other identified contacts as appropriate.
• Ensures and maintains positive working relations with regulatory and local government agencies.
• Analyzes a wide variety of information in order to develop various operation and/or maintenance reports for various audiences such as subordinates and upper management.
• Gives presentations at internal department meetings, board meetings and community meetings.
• Assesses, evaluates, and improves maintenance management system outputs to ensure quality in order to comply with EPA, state, and local regulations.
• Communicates to peers, subordinates and management information about issues or problems, interviews to establish facts and/or provides project updates.
• May act as the Operator of Record in their absence.
• Completes routine administration duties, including writing correspondence, describing technical situations in lay terms; creates proposals; and maintains detailed records.

Benefits

• Health Insurance Coverage
• Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
• Flexible Spending Accounts
• Employee Assistance Program
• Free Parking at our facilities
• Corporate Discounts
• Active Health & Wellness Program that promotes a life/work balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager