Manager of Rehabilitative Services

Children's Clinics for Rehabilitative Services•Tucson, AZ

10d•Onsite

About The Position

The Manager of Rehabilitative Services plans and implements policies, procedures, and services for the overall rehabilitation function. The role ensures efficient and effective operations across Audiology, Speech & Language Therapy, Physical Therapy, Occupational Therapy, and Nutrition. The manager oversees departmental operations, staff, program development, quality and compliance, and operational relationships related to rehabilitation services. The position serves as Site Clinical Coordinator of Education (SCCE), overseeing education affiliations with university training programs for students, residents, and fellows. The position is based at Childrens Clinics in Tucson, Arizona, and is full-time with a day shift. A master's degree or equivalent, at least five years of pediatric experience within a clinical profession, at least three years of healthcare management experience, a valid professional license, and BLS certification are required. Employees must maintain a current Arizona Department of Public Safety Level 1 Fingerprint Clearance Card. The role serves patients from newborns through adults aged 65.

Requirements

Master's degree or equivalent.
Five or more years of pediatric experience within a clinical profession.
Three or more years of healthcare management experience.
Valid professional license.
BLS certification.
Current Arizona Department of Public Safety Level 1 Fingerprint Clearance Card required to begin and maintain employment.
Knowledge of principles, practices, and regulations governing rehabilitation services, including Physical Therapy, Occupational Therapy, Speech, Audiology, and Nutrition.
Knowledge of regulatory compliance requirements, including The Joint Commission, OSHA, and CDC guidelines.
Ability to manage staffing, analyze operational reports, manage budgets and resources, and make data-driven decisions.
Ability to apply evidence-based practices, track patient outcomes, and implement quality improvement initiatives.
Strong interpersonal, verbal, and written communication skills.
Ability to provide coaching, mentorship, and performance management and to inspire and lead teams.
Ability to effectively manage time, meet deadlines, and demonstrate organization and attention to detail.
Proficiency in Microsoft Office Suite and relevant software.
Ability to operate a personal computer, calculator, fax machine, copier, and other office equipment.
Ability to maintain confidentiality of patient, personnel, and corporate data.

Responsibilities

Plan, organize, manage, evaluate, and control overall departmental operations.
Develop and monitor departmental goals, objectives, and key quality indicators, prioritizing them in alignment with corporate strategic initiatives.
Supervise staff, including interviewing and hiring, training, and performance evaluation.
Serve as the primary liaison for developing, maintaining, and monitoring operational relationships related to durable medical equipment, orthotics and prosthetics, and off-site therapy services.
Coordinate program development, including the development of new service lines.
Identify potential revenue contract opportunities related to rehabilitation services and contribute to negotiations, as applicable, in collaboration with the Chief Clinical Officer.
Implement and maintain department and clinic procedures and objectives, quality assurance, environmental and infection control policies, and timely, accurate compliance with the clinic incident reporting system.
Serve as Site Clinical Coordinator of Education (SCCE), overseeing university training program affiliations for students, residents, and fellows.
Ensure compliance with federal, state, and community agency requirements, regulatory authorities, clinic policies and procedures, and staff requirements.
Provide leadership and support for developing special programs, conferences, and in-services to meet patient population and staff needs.
Perform other duties as required and assigned.
Develop and implement effective staffing plans that account for fluctuating patient volumes and provider schedules.
Analyze financial, staffing, and production reports to support operational efficiency and cost-effectiveness.
Evaluate and enhance rehabilitation programs through evidence-based practices, patient outcome tracking, and quality improvement initiatives across disciplines.
Coordinate care across specialties, resolve conflicts, advocate for best practices, and manage provider relationships and service-agreement compliance.
Manage budgets and resource allocation in a healthcare setting.
Develop and implement standard operating procedures for department-specific processes.
Coach, mentor, and manage performance; facilitate collaboration and motivate teams.
De-escalate difficult situations and support patient satisfaction.
Maintain confidentiality of patient, personnel, and corporate data.