Manager of Public Affairs and Communications

Summit Utilities Inc•Fayetteville, AR

5h•Hybrid

About The Position

Summit Utilities, Inc. is seeking a dynamic and experienced professional to lead its Public Affairs and Internal Communications efforts. This hybrid role, based in Little Rock, Fort Smith, or Fayetteville, Arkansas, is pivotal in shaping the organization's narrative, fostering relationships with media outlets, and ensuring cohesive internal communication strategies. The ideal candidate will be a strategic thinker, an exceptional communicator, and a relationship builder who can manage both external and internal communication needs effectively. This role is designed to bridge external and internal communication efforts, ensuring the organization is well-represented publicly while fostering a cohesive and informed internal culture.

Requirements

Bachelor’s degree in communications, Public Relations, Journalism, or a related field (master’s degree preferred).
7+ years of experience in public affairs, media relations, or internal communications.
Proven track record of managing media relations and internal communication programs.
Exceptional written and verbal communication skills.
Strong organizational and project management abilities.
Experience in crisis communication and stakeholder engagement.
Proficiency in digital communication tools and analytics.
Ability to work under pressure and meet tight deadlines.
Strong interpersonal skills with the ability to build and maintain relationships across diverse groups.

Nice To Haves

Experience in supervising or mentoring team members.
Familiarity with public relations’ best practices and ethical standards.
Knowledge of internal communication platforms and tools.
A strong network of media contacts is a plus.

Responsibilities

Develop and execute strategic communication plans to enhance the organization's public image.
Build and maintain relationships with local and national media outlets.
Act as the primary point of contact for press inquiries, managing media relations and ensuring accurate representation of the organization.
Prepare and distribute press releases, media kits, and other public relations materials.
Monitor and analyze media coverage to identify opportunities and mitigate risks.
Handle crisis communication, including developing response strategies to protect the organization's reputation.
Proactively identify and celebrate organizational achievements while managing sensitive stories to align with the organization's goals.
Lead the internal communications program to ensure employees are informed, engaged, and aligned with the organization's mission and values.
Supervise and mentor an internal communications team member, fostering their professional growth.
Develop and implement internal communication strategies that promote transparency and collaboration.
Create and manage content for internal channels, including newsletters, intranet, and announcements.
Organize and facilitate employee engagement activities, town halls, and recognition programs.
Collaborate with leadership and HR to align internal messaging with organizational objectives.