Manager of Project Management

iSpace Environments•Minneapolis, MN

3h•$100,000 - $110,000•Onsite

About The Position

This position will work closely with the VP of Operations and is responsible for supervising all Project Managers (PMs) across the organization, including Technology, Furniture, Auto, and Architectural Products segments. The role emphasizes leadership, operational efficiency, and cross-departmental coordination to ensure projects are completed successfully and align with company objectives.

Requirements

Experience in construction, furniture installation, or a field-based project environment is strongly preferred, including familiarity with installation sequencing, field coordination, and project margin management.
Bachelor’s degree (B.A.) or equivalent; plus, five years of related experience in project management or operations leadership.
Proven experience supervising multi-disciplinary teams.
Leadership: Inspires respect and trust, motivates teams, and effectively influences decisions.
Change Management: Communicates changes effectively and ensures smooth transitions.
Planning/Organizing: Prioritizes tasks, sets goals, and efficiently allocates resources.
Quality Management: Focuses on accuracy, continuous improvement, and client satisfaction.
Judgment: Makes sound decisions and involves appropriate stakeholders.
Knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software.

Nice To Haves

Project Management Professional (PMP) certification preferred.

Responsibilities

Supervise and mentor Project Managers across all segments (Technology, Furniture, Auto, and Architectural Products) to ensure consistent processes and outcomes.
Develop and enforce standards for project tracking, labor management, and time entry across all departments.
Oversee and ensure accountability among Project Managers for internal process meetings and client communications. This includes managing project kickoffs, maintaining project milestone documentation, reviewing daily field reports, and ensuring thorough project closeouts.
Collaborate with department leads to optimize cross-functional training for PMs in product knowledge, installation processes, and order management.
Implement and monitor accountability measures for project reporting, including forecasting, margin analysis, and invoicing accuracy.
Foster a culture of continuous improvement by documenting and updating processes for onboarding and training PMs.
Establish and maintain reporting mechanisms for warranty chargebacks and margin erosion tracking.
Coordinate scheduling and resource allocation among PMs to ensure efficient operations and project profitability.
Partner with warehouse and field services management to ensure alignment between project planning and execution.
Lead efforts to integrate technology and tools that improve PM efficiency and client satisfaction.
Oversee and manage estimating for the entire company to ensure accurate and competitive project bids.
Support the VP of Operations in aligning operational strategies with overall company goals. Conduct weekly one-on-one meetings to foster a culture of open communication and collaboration
Collaborate with Field Service Managers to optimize project scheduling and ensure the efficient allocation of resources.
Conduct in-person weekly Level 10 (L10) meetings with the Project Management team to drive alignment, accountability, and team performance.
Train and mentor, the Project Management team to effectively manage integrated projects across all business segments, including Technology, Furniture, Auto, and Architectural Products.
Lead project post-mortem meetings for all projects experiencing a 2% or greater reduction in quoted margin to identify root causes and implement improvement strategies.
Hold Self and Team Accountable to Serve as a Steward of iSpace Core Values and Brand: We are EXPERTS: We provide well-thought-out solutions to support our client’s business needs. We are RESOURCEFUL: We will find ways to get it done and make it look easy. We VALUE all PARTNERSHIPS: Our partners are not viewed as transactions, but friends. We support each other and celebrate in each other’s successes. We believe in TEAMWORK: All of us together are better than each of us alone. We have FUN: Having fun is part of our work experience. We bring our culture to life by enjoying ourselves and each other. We are OWNERS: We are 100% employee owned. We think and act like owners, making every decision count for our collective success.
Other duties as needed to meet business needs