Manager of Programming and Engagement
About The Position
HealthFitness has an exciting opportunity for a Programming Manager to be based out of one of our client locations in Smithfield, RI; Merrimack, NH; Covington, KY; Durham, NC; or Westlake, TX. In this onsite role, you will lead programming strategy across multiple locations, develop and execute engagement plans tailored to each site, and ensure high-quality program delivery throughout the year. You will collaborate with local teams and stakeholders to create meaningful experiences that drive participation, well-being, and organizational goals. If you are a strategic thinker who enjoys managing programs, building relationships, and creating engaging wellness experiences, we'd love to hear from you.
Requirements
- Minimum 3 years’ related industry experience, including program management in fitness, wellbeing, or related environment.
- Bachelor’s Degree in a related field or the equivalent combination of education and experience.
- Adult CPR/AED/First Aid certification from American Red Cross, American Heart Association or American Safety & Health Institute.
- Ability to travel up to 6x/year with overnight stays.
- Strong leadership, team management, interpersonal and customer service skills, including the ability to motivate others.
- Ability to effectively organize and prioritize work demands.
- Computer proficiency in MS Office including at minimum Word, Excel, PowerPoint, and Outlook.
- Demonstrated experience in the areas of program development and implementation, data collection and analysis, and outcomes reporting.
- Applicants must meet hiring requirements including but not limited to pre-employment drug test.
Responsibilities
- Leads the overall programming and communications strategy for the entire client portfolio (5 fitness center regions and 6 non-fitness center regions).
- Partners with the fitness center Program Managers and Program Coordinators in carrying out annual Engagement Plans, leads the charge and strategizes with the client.
- Must demonstrate effective communication and provide prompt and thorough responses to difficult situations.
- Lead all portfolio-wide programming standardization for 5 on-site fitness center regions and ~6 non-fitness center regions.
- Create and maintain an annual program and promotion plan in partnership with Account Manager to align with client culture and enable success. Includes ongoing maintenance of plan and ensuring on-site teams have awareness of plans / key milestones and access to all appropriate materials.
- Ensure consistency in branding and key messages, leveraging standard content and tools that ensure a high-quality, consistent promotional strategy across all locations.
- Assess effectiveness of programs and resources by supporting the consistent tracking of program participation and satisfaction to ensure continuous improvement that drives outcomes.
- Identify innovations, trends, and opportunities to enhance programming through best practices and market analysis.
- Other duties as needed/assigned.
Benefits
- Medical/Dental/Vision plans including HSA, PPO and FSA options
- retirement/401(k) with employer matching program
- fitness and wellness programs incentivized with medical plan discounts
- certification reimbursement program
- tuition reimbursement
- paid new parent leave
- paid Holidays and PTO (starting at 3 weeks for full-time associates)
- volunteer paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
