Manager of People Operations and Systems

Whop • Palo Alto, CA

1d • Onsite

About The Position

Whop is growing quickly, and the systems behind our team need to move just as fast. We are hiring a hands-on operator to own People Operations and People Systems day to day. You will build and run the infrastructure that lets exceptional people join Whop, do their best work, and move with speed without sacrificing accuracy, trust, or compliance. You will own the employee operating environment from signed offer through exit. That includes the systems, data, workflows, policies, and daily execution behind the employee experience. You will fix what is urgent today and help shape the roadmap for the company we are becoming. You will work close to the details, automate aggressively, document what matters, and help grow the People Operations team as the company scales.

Requirements

• Five or more years in People Operations, HR Operations, or People Systems, including experience owning major programs end to end
• Experience helping build or scale People Operations at a high-growth technology company, ideally through a stage of roughly 100 to several hundred employees
• Hands-on HRIS ownership, including implementations, integrations, permissions, vendor management, and ongoing optimization
• Knowledge of payroll, benefits, leaves, immigration, employee data, and US employment compliance well enough to run them accurately and know when to escalate or bring in counsel
• Fluency in data and ability to turn an ambiguous question into a clear metric, analysis, and recommendation
• Experience using AI and automation as practical tools and can show where they improved speed, accuracy, or service
• Ability to fix a broken workflow in the morning and work through a sensitive employee case in the afternoon
• Direct communication, sound judgment, protection of confidentiality, and earning trust across every level of the company
• Ability to move quickly, take full ownership, and stay calm when priorities change
• Focus on building an exceptional company rather than following a traditional People playbook

Nice To Haves

• Experience managing or mentoring others

Responsibilities

• Run day-to-day People Operations, with clear priorities, service levels, and measures of success, and contribute to the People Operations roadmap alongside the Chief People and Talent Officer
• Execute the full employee lifecycle, including onboarding, employee changes, performance cycles, leaves, accommodations, work authorization, immigration support, offboarding, and records management
• Run payroll, benefits administration, and employment compliance, and manage policies, audits, and vendor relationships with a high bar for accuracy and employee trust
• Own the HRIS as the source of truth, including integrations, access controls, data quality, and simple, reliable workflows
• Build AI-enabled and self-service support that answers routine questions quickly, routes complex issues to the right owner, and reduces administrative work
• Build dashboards and reporting for headcount, hiring, retention, performance, and compensation so leaders can get accurate answers quickly
• Partner with the Chief People Officer to connect role approvals, recruiting operations, candidate data, offers, and onboarding into one seamless handoff
• Work with Finance, Legal, and IT on payroll, equity administration, compliance, security, and headcount data
• Write the operating playbooks Whop needs, then continuously simplify or automate them as the business changes
• Spot what will break next and fix it before growth turns it into a larger problem

Benefits

• Best in class cash compensation and meaningful equity
• A high trust environment with real ownership and direct access to company leaders
• The chance to build the People operating system for a company defining how the next generation earns a living
• Meals, wellness support, and office benefits designed for an in-person team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed