Manager of Patient Care Services

Rural Psychiatry Associates • Grand Forks, ND

7d

About The Position

Rural Psychiatry Associates is seeking a Manager of Patient Care Services. This leadership role is responsible for overseeing nursing operations, managing patient access services, supervising direct patient care staff, and ensuring adherence to organizational policies and procedures. The ideal candidate will bring strong clinical expertise, leadership ability, and a commitment to high-quality patient care.

Requirements

• Current licensure as a Registered Nurse (RN), or ability to obtain licensure by date of hire, in all states where RPA practices is preferred but not required
• Minimum of 5 years of clinical experience; Psych experience desirable
• Minimum of 3 years of supervisory or management experience
• Consistently leads by example with a strong understanding of clinical operations, patient access processes, and healthcare compliance standards
• Strong leadership, communication, and interpersonal skills
• Ability to manage multiple priorities in a fast-paced healthcare environment
• Proficient in electronic health records (EHR), medical systems, and general office software.

Nice To Haves

• Psych experience desirable

Responsibilities

• Provide leadership and oversight for the nursing team to ensure efficient, patient-centered care
• Support and guide direct patient care staff, focusing on performance development, training, and continuous improvement to maintain high standards of patient care
• Monitor compliance with internal policies, clinical protocols, and regulatory requirements
• Collaborate with senior leadership, supervisors, and managers to evaluate and enhance workflows and patient care processes
• Serve as a clinical resource for staff and assist in addressing patient care needs
• Participate in quality assurance activities and support continuous improvement initiatives
• Oversee staffing and daily operational functions of department needs to maintain service quality and access
• Ensure accurate documentation and support readiness for audits and inspections

Benefits

• Medical, Dental, and Vision Insurance
• Long and Short-Term Disability
• Life Insurance
• 401(k) Retirement Plan
• Paid Holidays and Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed