FusionPKG Manager of Packaging Quality & Regulatory
About The Position
The Manager of Packaging Quality & Regulatory will lead the Quality team at FusionPKG (the full-pack and turnkey division of Aptar Group in NA) to deliver high-quality service to the company’s cosmetic partners. Head of Quality Regulatory will provide uncompromising attention to detail, solving and managing quality issues for packaging and beauty lab production orders. Quality issues are problems attributed to a product order that has already been verified and to a production order that has not met the previously agreed-upon quality requirements set by the factory, FusionPKG, or the customer. The Manager of Packaging Quality & Regulatory will be responsible for ensuring regulatory compliance for packaging manufacturing.
Requirements
- Bachelor's or master's degree in quality, packaging engineering, or other related fields from an accredited college or university
- Minimum of 15 years in a technical packaging support position in cosmetics, beauty packaging or related CPG environment with at least 7 years in a leadership role
- Intermediate experience with MS Office (Excel, Word, PowerPoint)
- Ability to use or learn Salesforce.com software
- Ability to travel domestically and internationally for quality issues
Nice To Haves
- Leadership: Provide focus and motivational support to achieve excellence in client satisfaction; Foster teamwork and cooperation for team unity; Manage individual and team performance
- Verbal Communication: High degree of negotiation capabilities, persuasion, and diplomatic tact to work closely with internal project team members and external clients
- Analytical Thinking: Approaches problems logically; Provides meaningful analyses through verbal and written presentations; Uses discretion and independent judgment to solve complex problems
- Customer Focus: Discover and meet the underlying needs of clients; Act as a trusted advisor; Employ a consultative attitude to best achieve the department’s objectives
Responsibilities
- Responsible for the swift improvement of quality issues on production orders for package and formula orders
- Responsible for developing strategic planning, direction, and control of US quality activities
- Responsible for developing strategic planning, direction, and control of the Packaging Regulatory
- Develop and implement continual quality process improvements annually
- Responsible for annual Quality audits following ISO 22716 guidelines of Contract Manufacturers of turnkey production
- Responsible for overseeing the commercialization and scale-up of turnkey formulations at Contract Manufacturers
- Responsible for Regulatory compliance for packaging manufactured at partner facilities
- Develop, coach, and mentor the team to excellence
- Provides leadership for documented and repeatable processes in quality
- Support FusionPKG Sales by meeting with our customer base to support quality issues
- Ensure the optimal team resources to meet package and formula quality issue requirements
- Resolves customer issues by communicating directly with customers
- Leads or participates in other assigned projects
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What This Job Offers
Job Type
Full-time
Career Level
Manager
