Manager of Organization Development & Training

DART (Dallas Area Rapid Transit)•Headquarters, KY

3d•$78,841 - $130,087

About The Position

We seek an experienced Manager of Organization Development & Training for Dallas Area Rapid Transit's (DART) Human Resources Division Training section to manage the day-to-day operations of the organizational learning and leadership development. Reporting to the Director of Organization Development and Training, this role is responsible for designing, managing and implementing training strategies that drive employee growth, leadership effectiveness, and overall organizational performance. The ideal candidate will have expertise and experience in instructional design, leadership development, and coaching, along with a passion for cultivating a high-performing workforce.

Requirements

Bachelor's degree from an accredited college or university in Organizational Development, Human Resources, I/O Psychology, Education, Communications, Instructional Design, or a related field.
Four (4) years of experience in organizational development, workforce development or leadership development, executing talent development solutions at enterprise-wide scale, and in instructional design methodologies and learning management systems (LMS), to include three (3) years supervisory experience overseeing the daily activities of training specialists and consultants.
Possess a valid Texas driver’s license to operate DART non-revenue vehicles.
Certified coach (e.g., ICF, Gallup, Hogan, or similar certification) required.
Pass a physical (medical) examination that includes a drug screen.
Proficiency in PC and knowledge of software applications, including Microsoft Office applications of Word and Excel, or other related software applications.
Proficiency in using technology-based learning tools, including e-learning platforms and virtual training solutions.
Knowledge of budget development/analysis, and operational cost factors.
Project management skills and ability to manage multiple initiatives simultaneously.
Excellent communication, stakeholder management, and problem-solving skills.
Familiarity with agile learning methodologies and digital learning platforms.
Can build and maintain a team.
Able to build and maintain teamwork within a group.
Able to identify a team of leaders and apply team-building techniques strategically.
Can define and attain goals.
Analytical and creative skills to solve complex interpersonal, technical, and administrative problems.
Ability to be dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Ability to blend people into teams when needed. Creates strong morale and spirit in his/her team. Fosters open dialogue. Defines success in terms of the whole team. Creates a feeling of belonging in the team.
Ability to write clearly and succinctly in various communication settings and styles; can get messages across that have the desired effect.
Ability to marshal resources to get things done; uses resources effectively and efficiently; can orchestrate multiple activities simultaneously to accomplish a goal.
Ability to use rigorous logic and methods to solve difficult problems with effective solutions; can see hidden problems.
Ability to quickly develop technical understanding; is good at learning new industry, company or technical knowledge.
Ability to accurately scope out the length and difficulty of tasks and projects. Sets objectives and goals. Break down work into process steps. Develop schedules and task/people assignments. Anticipates and adjusts for problems and roadblocks. Measures performance against goals. Evaluates results.
Ability to read a situation quickly. Good at focused listening. Can effectively negotiate difficult agreements and settle disputes equitably. Can find common ground and get cooperation with minimum noise.

Nice To Haves

Certification in DiSC, MBTI, Situational Leadership, or other leadership assessment tools preferred.

Responsibilities

Manage the design, execution, and evaluation of training programs to enhance employee capabilities, enhance organizational performance, and foster a culture of continuous learning and contribution.
Develop and implement training goals and strategies consistent with agency goals and objectives.
Manage the activities of Training and Organizational Development personnel to ensure consistency and effectiveness of training within the agency and to ensure the continued development of training professionals.
Utilize instructional design best practices to supervise and create engaging and impactful learning experiences, including e-learning, instructor-led training, and blended learning approaches.
Consult with leadership to assess organizational needs and gaps in employee performance to create targeted development initiatives and tailored interventions.
Design and manage leadership development programs for emerging and existing leaders.
Serve as an internal coach, providing one-on-one coaching to employees and leaders at all levels.
Facilitate leadership workshops, coaching sessions, and team development activities.
Monitor and measure the impact of employee and leadership development initiatives on organizational effectiveness.
Execute change management initiatives by developing training programs that support organizational transitions.
Design and implement talent development solutions that support career progression and succession planning.
Stay current with industry trends, emerging technologies, and best practices in organizational development and instructional design.
Continuously improve learning initiatives based on data, feedback, and evolving business needs.
Develop a sectional budget and track relevant expenses.
Assists departments in the development and facilitation of training relative to the implementation and interpretation of DART or departmental Policies and Procedures.
Performs other related duties as assigned.