Training & Development Manager

Community LIFE•Pittsburgh, PA

12h

About The Position

The Training and Development Manager (TDM) leads the design, execution, and continuous improvement of learning initiatives that align with organizational goals. This role partners closely with Human Resources, educators, subject matter experts, and key stakeholders to develop impactful training strategies, manage program logistics, and ensure a seamless learner experience from enrollment through completion. The TDM will lead the Education team to ensure compliance with audits and requirements to ensure organizational compliance with the PACE model and strategic goals.

Requirements

Bachelor’s degree, Master’s preferred, in Human Resources, Education, Training & Development or similar.
10+ years total experience in training, talent development, or instructional design, including content creation and program coordination, preferably in a healthcare or social services environment.
Strong understanding of adult learning principles, instructional design methodologies, and operational procedures
Proven ability to manage complex training initiatives, prioritize diverse tasks, and meet tight deadlines
Advanced proficiency in Microsoft Office Suite (advanced skills in Excel, PowerPoint, and Teams required)
Proficiency with learning technologies: Learning Management Systems (eg. Relias), analytics, AI-driven tools
Excellent written and verbal communication skills with a collaborative, learner-focused approach
Detail-oriented with strong analytical, organizational, and time management skills.
Demonstrated ability to work independently and within decentralized teams
Skilled in identifying issues, solving problems, and making sound decisions to support learning outcomes
CPR Instructor Certification (can be obtained after hire)
Valid PA Driver’s License