Training & Development Manager

Honda Federal Credit Union•Marysville, OH

About The Position

Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda’s, we want you to join our team to Bring the Future! Job Purpose The Training Manager oversees all functions of Honda Federal Credit Union Training Department including the development and implementation of HFCU’s training curriculum. The Training Manager oversees new hire training, works with project teams to ensure successful product implementations, supports regulatory training initiatives, develops sales/service training and works with subject matter experts and department managers to assess and develop staff skills. This position is responsible for the Training Department’s performance and implements training curriculum options, evaluates courses, and third-party partners in support of HFCU’s Strategic Plan.

Requirements

Bachelor’s degree in Education, Business, Human Resources, or a related field
Or Credit Union or training-specific certifications such as Certified Training Professional, CUDE, CCUE, or a related designation
8–10 years of experience in training, learning and development, or retail operations within a financial institution
2+ years of people management experience
Ability to organize and effectively direct subordinates
Proficiency in Microsoft Office Suite
Strong oral, written, interpersonal, and presentation skills
Ability to communicate effectively with staff at all career levels
Experience creating training programs and evaluating training curriculum effectiveness
Strong analytical skills, including the ability to define problems, collect data, establish facts, and draw valid conclusions
Critical thinking skills with innovative problem-solving abilities
Exceptional time management and organizational skills
Ability to read, assess, and interpret financial journals, regulatory releases, and financial reports

Responsibilities

Direct systems used to develop, manage, and deliver training. Improve system efficiencies and evaluate internal and external training and development strategies.
Assess associates’ skills, performance, and productivity to identify development needs. Identify and assess organizational training needs through job analysis, career paths, and consultation with managers. Support career development and succession planning. Oversee the development and execution of training curriculum and monitor completion.
Provide new hire onboarding, orientation, and training. Deliver HFCU orientation and coordinate department-specific training curriculum. Partner with HR and Compliance to complete required employment paperwork.
Provide coaching and counseling to training department staff to maximize efficiency and effectiveness. Engage with associates by listening, answering questions, addressing concerns, and resolving situations using sound judgment while fostering goodwill.
Develop and achieve department goals, budgets, and objectives aligned with HFCU’s annual strategic plan. Regularly report variances and provide explanations to HFCU’s Executive Team.
Review procedures to ensure accuracy and relevancy. Coordinate procedural and database updates with subject matter experts.

Benefits

Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
Paid Overtime
Regional Bonus (when applicable)
Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, holidays, shutdown
Company Paid Short-Term and Long-Term Disability
401K Plan with company match + additional contribution
Relocation assistance (if eligible)
Advancement Opportunities
Career Mobility
Education Reimbursement for Continued Learning
Training and Development programs
Tuition Assistance & Student Loan Repayment
Lifestyle Account
Childcare Reimbursement Account
Elder Care Support
Wellbeing Program
Community Service and Engagement Programs
Product Programs