Manager of Operational Innovation

UC HealthCincinnati, OH

About The Position

The Manager of Operational Innovation serves as the dedicated function responsible for continuously advancing UC Health’s operational capabilities in the face of rapidly evolving technology, analytics, and operational intelligence tools. Anchored within the System Operations Command Center, this role identifies high-impact opportunities to improve or redesign operational management across core functions such as patient flow, intake & demand management, resource utilization, workforce operations, support logistics, system communications, incident command, and related cross-domain operational control processes. The role assesses the operational management stack, translates operational needs into scalable solutions, and drives pilot-to scale implementation to improve core command center & adjacent operational management functions, aligns them to the right capabilities, and drives implementation through measurable operational results.

Requirements

  • Experience in operational management
  • Experience with technology, analytics, and operational intelligence tools
  • Ability to identify high-impact opportunities
  • Ability to improve or redesign operational management
  • Ability to assess the operational management stack
  • Ability to translate operational needs into scalable solutions
  • Ability to drive pilot-to scale implementation
  • Ability to align operational management functions to capabilities
  • Ability to drive implementation through measurable operational results

Responsibilities

  • Continuously advancing UC Health’s operational capabilities in the face of rapidly evolving technology, analytics, and operational intelligence tools.
  • Identifying high-impact opportunities to improve or redesign operational management across core functions such as patient flow, intake & demand management, resource utilization, workforce operations, support logistics, system communications, incident command, and related cross-domain operational control processes.
  • Assessing the operational management stack.
  • Translating operational needs into scalable solutions.
  • Driving pilot-to scale implementation to improve core command center & adjacent operational management functions.
  • Aligning operational management functions to the right capabilities.
  • Driving implementation through measurable operational results.
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