Manager of Offices and Workplace Strategy Operations (New York, NY / Hybrid)

FreedomCare•Holtsville, NY

4h•Hybrid

About The Position

FreedomCare is a healthcare company founded in 2016, dedicated to revolutionizing the home care industry by empowering patients to choose their caregivers and receive care in their homes. The company operates nationwide and is guided by core values: Here For You, Own It, Do the Right Thing, and Be Positive. This role is for a Manager of Offices and Workplace Strategy Operations within the FreedomCare team, contributing to a positive impact on others' lives.

Requirements

Bachelor’s degree in Business Administration, Operations Management, Hospitality, or related field
Must have reliable transportation and be able to travel as needed between FC sites in NYC and surrounding boroughs. Occasional overnight travel is rare but may be requested.
6+ years of experience in workplace operations, facilities and vendor management, and/or event planning.
Proven track record managing multi-site operations and large-scale events.
Experience enforcing compliance and operational standards across diverse teams.
Ability to deliver clean, well-run offices and organized events with measurable impact.
Commitment to creating purposeful, on-brand swag and professional experiences.
High attention to detail with ability to manage competing priorities in a fast-paced environment.
Strong leadership and cross-functional collaboration skills.
Expertise in budget management / cost control.
Demonstrated ability to identify opportunities to improve or scale workplace and event operations. Uses judgment and data—such as feedback, usage patterns, and attendance metrics—to refine future offerings and make strategic recommendations.
Excellent communication and stakeholder management / relationship building abilities.
Demonstrated ability to work efficiently, independently, and collaboratively to meet deadlines, satisfying all stakeholders.
Excellent organizational and time management skills

Responsibilities

Oversee all physical and logistical aspects of office environments.
Manage real estate strategy, site selection, lease negotiations, renewals, and office compliance (safety plan, emergency plan, mandated posters, etc) in consultation with Finance, Compliance, and other applicable teams.
Ensure office setup/teardown for openings, closures, and events and resolve any office repairs needed.
Oversee in-office design, furniture, branding, and visitor experience standards by ensuring offices are clean, functional, and stocked.
Provide oversight of the front desk operations, security, and building access.
Manage mail services and other vendor relationships (building, cleaning, security, maintenance).
Manage relationships with travel vendors and audit travel for necessity and cost efficiency.
Enforce and implement travel guidance in alignment with the policy developed by the Corporate Accounting team.
Communicate travel expectations clearly to employees and event planners.
Support reporting and tracking of travel-related spend and compliance; Partner with Accounting to monitor adherence and adress exceptions.
Manage budget and design for swag, gifting programs, and branded materials.
Manage caregiver swag, field kits, and tabling/outreach materials.
Oversee inventory and storage for all products.
Lead planning and execution of internal and external events designing the events with a high regard for the participant experience, collaboration, and hospitality.
Forecast and manage event budgets, logistics, catering needs, and vendor contracts.
Ensure marketing and communications alignment for events.
Participate in onsite execution of events or office set-ups.
Implement post-event reporting and feedback loops.
Own successful implementation of Summit, happy hours, in-office days, and staff retreats.
As needed, help to design or facilitate remote events, meetings, or team building activities.
Develop reporting for all spend categories (swag, events, travel, office operations).
Create standard operating procedures and develop repeatable monthly operating rhythms.
Optimization of budgets, including but not limited to: expense tracking, cost projections, and financial reporting and forecasting.
Partner with Finance (budget control), People & Culture (culture and employee experience), Operations (travel readiness), Benefits (accommodations), Compliance (required postings, safety and emergency plans), and Marketing (brand alignment).
Collaborate with internal stakeholders to define event goals, themes, and logistics in order to ensure alignment with organizational objectives and desired outcomes.
Oversee a small team responsible for travel and events. Provide guidance, help prioritize tasks, support professional growth, and hold team members accountable for delivering on their responsibilities.