Manager of Membership Sales & Growth - Ocean State Labs

Portal Innovations LLC • Providence, RI

1d • $100,000 - $130,000 • Onsite

About The Position

We're looking for a highly motivated, hands-on sales manager who's equally energized by closing new deals and building lasting member relationships. As the Manager of Membership Sales & Growth, you will be the primary membership revenue driver for Ocean State Labs, Powered by Portal, owning the full sales cycle from first outreach to signed agreement. You'll work closely with the Executive Director and Lab Operations team to keep members thriving and deliver a seamless experience from first conversation to long-term partnership. In this role, you won't just fill space, you'll be the face of Ocean State Labs, championing the community and helping innovators understand the full value of what we offer: world-class lab facilities, a thriving ecosystem of peers and mentors, access to a suite of commercialization resources, and a team genuinely invested in their success. If you're a proven closer with deep roots in life sciences, pharma, med device, or other related fields — and you're ready to lead membership growth for one of the most exciting innovation hubs in the region — this role was built for you.

Requirements

• 2+ years in sales, business development, or membership growth ideally in life sciences, pharma, med device, lab services, or innovation/incubator environments.
• A track record of personally closing complex, consultative deals.
• An existing network in the Rhode Island or greater New England startup and life sciences ecosystem is a meaningful advantage.
• Candidates with a science degree, bench experience, or industry biotech/pharma exposure is strongly preferred, as this position involves engaging credibly with members on lab operations, equipment needs, and technical workflows.
• Strong communicator equally effective in cold outreach, pitches, or a personalized lab tour.
• Proficiency with CRM platforms (Salesforce, HubSpot, or similar) and a disciplined approach to pipeline management.
• Bachelor's degree in a related field, or equivalent experience.
• Must be eligible to work in the United States.

Nice To Haves

• An existing network in the Rhode Island or greater New England startup and life sciences ecosystem is a meaningful advantage.
• Candidates with a science degree, bench experience, or industry biotech/pharma exposure is strongly preferred, as this position involves engaging credibly with members on lab operations, equipment needs, and technical workflows.

Responsibilities

• Own the full membership sales cycle from strategic prospecting and pipeline development to tailored proposals, lab tours, negotiation, and close.
• Build and maintain a strong pipeline of science-driven startups.
• Build and steward relationships with VCs, accelerators, universities, ecosystem partners, and other channel partners for potential new members.
• Support member growth: understanding their evolving needs, identifying expansion opportunities, and ensuring long-term retention.
• Partner with Executive Director and Lab Operations to deliver seamless onboarding and day-to-day member support.
• Maintain CRM discipline (pipeline accuracy, forecasting, reporting).
• Represent Portal at key industry events across the Rhode Island and greater New England Ecosystem.

Benefits

• Excellent Medical, Dental and Vision
• Life and Disability Benefits
• Flexible PTO Policy
• Generous Parental Leave
• 401K Program
• In Office Perk: Unlimited Coffee and Snacks to keep you going throughout the day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree