Manager of Logistics and Shipping

RainFocus•Lehi, UT

46d•Onsite

About The Position

RainFocus, one of the most innovative software companies, is in search of an exceptional Manager of Logistics & Shipping for our On-site Operations. About RainFocus RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the Role The Manager of Logistics & Shipping oversees the planning, execution, and continuous improvement of all shipping and logistics operations that support RainFocus onsite events. This individual will lead a small team of Logistics & Shipping Specialists responsible for packing, shipping, tracking, and maintaining equipment inventory across global event sites. The ideal candidate is both a strategic thinker and a hands-on leader who thrives in a fast-paced, high-stakes environment.This role requires excellent communication, planning, and leadership skills, as well as the ability to adapt quickly to changing event demands. While standard working hours are 8am-5pm, flexibility for occasional evening and weekend work is required to support critical event timelines.

Requirements

5+ years of experience with logistics and shipping
Strong problem-solving skills
Understanding of U.S and International customs laws and regulations
Communication skills that build relationships
Strong skill set with MS Office (specifically, Excel and Word)
Must be able to lift 50 lbs.

Responsibilities

Lead, mentor, and develop the Logistics & Shipping team to ensure smooth operations, accountability, and professional growth.
Oversee workload distribution, shipping schedules, and performance tracking to ensure all event-related shipments meet or exceed expectations.
Collaborate closely with internal teams (Event Operations, Client Success, and Technology) to align shipping and logistics strategies with event needs.
Build, manage, and optimize complex shipping plans for U.S. and international events.
Ensure efficient use of company inventory, balancing shipping costs, timing, and equipment availability.
Maintain vendor relationships with freight, customs, and warehousing partners; negotiate and manage service-level agreements.
Oversee inspection, packaging, and documentation processes for accuracy, compliance, and quality assurance.
Partner with the procurement and finance teams to manage shipping budgets and identify cost efficiencies.
Develop, document, and enforce logistics processes to improve scalability and reduce risk.
Implement best practices for customs documentation, equipment tracking, and vendor management.
Identify and implement technology tools to increase visibility, efficiency, and accountability across the logistics lifecycle.