Manager of Legal Solutions

Faegre Drinker Biddle & Reath • Chicago, IL

7d • Hybrid

About The Position

Faegre Drinker is seeking a Manager of Legal Solutions to join their Technology & Innovation department. This professional staff role is ideal for a practicing or former practicing attorney looking to leverage their legal expertise in a non-practicing capacity, focusing on the intersection of law, technology, and innovation. The role involves designing and implementing AI-enabled solutions, workflow automation, and digital tools to enhance legal service delivery. The Manager will also lead and mentor a team of Legal Solutions Architects, champion emerging technologies like generative AI, and contribute to defining the future of legal operations.

Requirements

• Strong analytical, problem-solving and diplomacy skills
• Excellent interpersonal, verbal and written communication skills, including the ability to communicate effectively in a virtual environment (e.g., via phone, web/videoconference)
• Ability to concentrate on tasks, make decisions and work calmly and effectively in a high-pressure, deadline-oriented environment
• Demonstrated ability to use good judgment in taking initiative while asking for direction or clarification and consulting others, as appropriate
• Willingness to be flexible with time and adjust to a changing work environment
• Ability to build and maintain positive relationships, both internally and externally, while maintaining a client service orientation in a collaborative environment
• Ability to use sound judgment and discretion in dealing with highly confidential information
• Demonstrated ability to work independently, organize and accurately prioritize work, be detail-oriented, understand when urgency is required and use good judgment in varied situations
• Juris Doctor (J.D.) from an accredited law school with active bar membership in good standing, plus a minimum of seven years practicing law in a law firm, legal services organization, or professional environment
• Minimum of five years of people leadership or team development experience, whether through direct management, mentoring, coaching, training, or guiding work and holding team members accountable for delivery outcomes
• Demonstrated interest or practical experience in legal technology, innovation, legal operations, or process improvement, paired with a genuine curiosity about how AI and automation can transform legal practice
• Experience with legal technology platforms such as document automation, knowledge management systems, or workflow automation tools
• Exceptional communication, presentation, and relationship management skills with the ability to translate complex legal and technical concepts for diverse audiences, from attorneys to engineers to clients
• Strong analytical and problem-solving skills with the ability to evaluate legal processes and identify operational and technology-enabled improvement opportunities
• A collaborative mindset and ability to thrive in a fast paced, matrixed environment, managing multiple initiatives simultaneously while building strong relationships across practice groups, technology teams, and innovation functions

Nice To Haves

• Practical experience with Harvey or comparable legal specific AI platforms

Responsibilities

• Partner directly with practice groups, attorneys and consulting professionals, and clients to identify opportunities where digital tools, automation, and AI-enabled capabilities can create competitive advantages and improve efficiency, quality, and client outcomes
• Design, build, test, and maintain AI agents and AI-assisted workflows for legal processes, translating legal knowledge into scalable digital solutions
• Lead training sessions, workshops, and individual coaching for attorneys and legal consultants at all levels, serving as an internal champion for AI tools by responding to questions, troubleshooting issues, and sharing best practices to drive adoption
• Develop, test, and maintain a library of optimized prompts for legal workflows, applying prompt engineering best practices and version control while gathering user feedback to continuously improve output quality
• Lead, coach, and develop a high-performing, multidisciplinary team of Legal Solutions Architects, providing mentorship, feedback, and accountability while fostering professional growth and team engagement
• Monitor developments in legal technology and AI, evaluate emerging platforms, and participate in the firm’s AI governance committees and pilot programs to help shape the firm’s innovation strategy
• Support special projects and perform other duties as assigned

Benefits

• Flexible working environment for work-life success
• Opportunity to participate in firm-sponsored volunteer events
• Wellness programming with personalized content and activities
• Professional environment and the opportunity to work with experts at the top of their fields
• Variety of health plan options, as well as dental, vision and 401(k) plans
• Generous paid time off
• Discretionary bonus
• Life, health, accident, and disability insurance
• 401(k) plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager