Manager of IT Infrastructure Engineering

BAL•Richardson, TX

About The Position

We are seeking a hands-on Manager of IT Infrastructure Engineering to lead and actively contribute across systems, networking, and security. This is a true player‑coach role, ideal for a technical leader who enjoys mentoring engineers while remaining deeply involved in infrastructure design, operations, and complex problem‑solving. You’ll lead a team of systems and network engineers and work closely with our Cybersecurity partners to strengthen the reliability, resilience, and security of our hybrid and multi‑cloud environments.

Requirements

7+ years of experience in IT infrastructure, systems, and network engineering
3+ years of experience leading technical teams in a hands‑on role
Strong experience operating in cloud environments across Azure, AWS, enterprise networking, and Microsoft platforms
Experience with automation and scripting (PowerShell, etc.)
Proven ability to partner effectively with Cybersecurity teams
Familiarity with Zero Trust and modern security frameworks
Sound technical judgment and comfort adopting new technologies—including AI—responsibly and pragmatically
Ability to balance people leadership with deep technical ownership

Responsibilities

Lead, mentor, and develop a team of systems and network engineers
Remain hands‑on with infrastructure architecture, implementation, and troubleshooting
Foster a culture where engineers spend less time on reactive toil and more time on delivering added value
Encourage continuous improvement through automation, better tooling, and data‑driven decision‑making
Partner closely with Cybersecurity to align infrastructure initiatives with security strategy, risk management, and shared visibility
Design, build, and support secure, scalable on‑premises and cloud infrastructure
Manage Windows and/or Linux server provisioning, monitoring, and maintenance
Operate workloads across Azure and AWS, including networking, compute, and identity services
Lead modernization efforts such as cloud adoption, automation, resiliency improvements, and platform standardization
Leverage AI‑assisted monitoring and analysis to enable faster detection and resolution of incidents, improving operational reliability
Own infrastructure lifecycle management, including capacity planning, patching, and upgrades
Ensure infrastructure standards support compliance, observability, logging, and threat detection
Participate in on‑call or escalation rotations as a senior technical leader
Maintain documentation and SOPs for all managed systems and services
Collaborate with Cybersecurity on Zero Trust and SASE‑aligned designs
Remediate findings from audits, assessments, and incident reviews
Lead core platforms, including: Active Directory / Entra ID and MFA / SSO Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Microsoft Intune for device provisioning, compliance, and lifecycle management Windows Server and supporting services Patching, vulnerability remediation, and access controls