Manager of Infrastructure and DevOps

Smartcat•Georgia - Remote, GA

3d•Remote

About The Position

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises. We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one. Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale. Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us. Join us in unlocking global potential, one human and agent team at a time. Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world. Smartcat’s vision is to realize a world where there is equal access to innovations and ideas. Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term.

Requirements

3 years of experience leading a team in a fast-growing multinational IT business
5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products
Utilize a data-driven approach. Ability to justify decisions using concrete metrics
Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment
Strong hands-on experience with DevOps practices (in a leading role), specifically in building complex CI/CD pipelines, implementing IaC (Infrastructure as Code), and realizing various deployment strategies
Experience in implementing secure development environments
Possess practical experience in developing and maintaining large scalable applications in the cloud (AWS, Azure, GCP)

Nice To Haves

.Net Core, MongoDB, Vue 2/3, AWS, Kafka, ES, Gitlab CI, Prometheus, Victoria Metrics, Jaeger, k8s

Responsibilities

Manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat.
Ensuring the availability, scalability, and reliability of staging and production environments.
Defining and enforcing best SRE and DevOps practices.
Enforce rigorous CI/CD testing and reviews to eliminate release errors.
Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.
Implement resilient systems and procedures for near-perfect product uptime, with effective disaster recovery plans.
Decrease Lead time by accelerating CI/CD pipelines and environments.
Build and manage a team of A+ players within the engineering organisation across different regions and time zones.
Strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members.