Manager of Healthcare Coaching Services, HSTP

JVS Boston • Boston, MA

33d • $62,000 - $65,000

About The Position

Under the direction of Director of Healthcare Skills Training Program, this position oversees all daily aspects of the Skills Healthcare Training programs and pipelines including career coaching functions, employer engagement across the division, programmatic outcomes (recruitment, completions, certifications, placements) and data management. Core aspects of this role are to build, strengthen, and grow key partnerships, supervise, and support skills programming & career navigators, direct service staff, employer partners, tracks and reports all relevant program data and outcomes, and evaluates programmatic success. This role acts as the primary contact for employers, funders, and partners. Manager of Coaching Services must have a strong knowledge of barriers to employment and must have experience of working with people from diverse backgrounds. The manager leads the integration of career exploration and job readiness skills in the programmatic areas across the division; and initiates and sustains collaborative working relationships with a variety of employer partners and stakeholders. The Manager of Coaching Services institutes necessary program enhancements and changes to ensure success, and develops reports for submission to JVS leadership, funders, evaluators, and other stakeholders.

Requirements

• Minimum of 2 years of program management and supervisory experience
• 1-3 years of experience in workforce development or related field, preferably career development
• Experience overseeing job training programs for adults preferred
• Ability to analyze course outcomes and propose means to achieve desired outcomes, if appropriate
• Strong working knowledge of Microsoft Office Suite
• Strong interpersonal, communication and organizational skills are required
• Ability to work independently and as part of a team is required
• Ability to work effectively with staff and clients from diverse cultural, socio-economic, ethnic, and educational backgrounds is required
• Ability to deal tactfully and effectively with a diverse group of stakeholders, at all levels of the organization
• Demonstrated and effective presentation and facilitation skills are required
• Knowledge of business networks and web-based resources preferred
• Bachelor’s Degree

Responsibilities

• Build Relationships, Collaboration and Teamwork
• Program Leadership
• Administrative/Communication

What This Job Offers

• Job Type: Full-time
• Career Level: Manager